Training & Development - Industrial Placement in Milton Keynes

Please note Industrial Placements are only applicable for university students, and will be a -month fixed term contract, commencing summer 6 and ending summer 7.

About us

At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear, we support you for being you. Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our customers and our colleagues. We ensure that everyone has an equal opportunity to learn and develop. We want to celebrate your individuality, embrace your personality and welcome you into our culture. It’s the differences of our colleagues that enable us to thrive. We believe our backgrounds, skills and cultures contribute to our shared culture and help us deliver outstanding Customer Experience. Inclusion is the driving force behind our ethos. At MBFS, we are committed to being a Menopause Friendly Employer. We offer wellbeing support options and resources to assist if you are directly affected by the Menopause, or are supporting someone who is going through the Menopause.

How you’ll play your part

The role will be responsible for supporting the creation and delivery of our training initiatives to improve sales productivity, customer engagement and people development and will work closely with HR and our brand partners to drive engagement and development at all levels to help our people to continue to create transformative impact.

Main Accountabilities

• Research the latest learning trends, tools and techniques to cross-functional teams and senior stakeholders.
• Manage your own time and support our Training Leads to manage multiple projects across a range of stakeholders.
• Support the design process for a variety of training course content, covering various mediums including digital learning experiences in line with business need.
• Work with external suppliers to build eLearns.
• Support our Training & Development Leads to develop action plans for lowest performing quartiles to improve performance.
• Understand the learning cycle and suitable digital solutions as well as competency using a variety of IT software, including Microsoft applications. Power BI knowledge is also an advantage.
• Interpret our training data to ensure the accuracy and effectiveness of training delivered.
• Develop non-classroom training materials and handouts as required to support learning.

About you

• Knowledge and experience of digital solutions to enable learning, with the ability to research and to remain up to date with best practice.
• Effective time management skills.
• Good commercial awareness across the business.
• Confident when supporting the delivery of training to a wide variety of audiences.
• A high degree of organisational and project management skills.
• Organised self-starter, able to work without direct supervision.
• Ability to work to tight deadlines.

What’s in it for you?

As well as the opportunity to work in a fast-paced environment, with a great team and culture, we’ll offer you a competitive salary and days holiday per year. On top of that, you’ll also be able to join our pension scheme. We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme, Mental Health First Aiders and the Inclusion Advocates, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.

Through the doors of Mercedes-Benz Financial Services, you’ll find a passionate team working to put our customers first. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity to learn and develop. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.

What’s next?

Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us; we consider this an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.