At a Glance
- Tasks: Lead a prestigious Mercedes-Benz dealership, driving sales and ensuring exceptional customer experiences.
- Company: Join the Sandown Group, a leader in the automotive industry with a focus on excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Exciting opportunity for ambitious leaders to shape the future of a renowned brand.
- Why this job: Make a real impact in a high-performance culture while leading a passionate team.
- Qualifications: Proven leadership in the motor industry with a track record of success in sales and customer care.
The predicted salary is between 60000 - 80000 £ per year.
Job Overview
Following our recent acquisition in Guildford and an internal move, Mercedes-Benz of Epsom are looking for an experienced and inspiring Head of Business to lead Mercedes Benz of Epsom. Reporting directly to the Group Operations Director, you will have overall responsibility for the performance and efficient operation of the site. Through strong leadership, you will motivate, develop and coordinate the management team, ensuring all departments work collaboratively to achieve exceptional results. Leading the Sales, Service and Parts functions, you will be accountable for delivering the Sandown experience, maximising commercial opportunities, and driving sustainable profitability while maintaining the highest standards of customer satisfaction.
Responsibilities
- Providing visible, inspiring leadership across the dealership.
- Managing and developing all departmental leaders to deliver outstanding performance.
- Driving sales, after sales and profitability objectives in line with business plans.
- Ensuring an exceptional customer experience at every stage of the customer journey.
- Maintaining full compliance with Mercedes-Benz franchise standards, policies and processes.
- Identifying opportunities for continuous improvement across the site.
- Creating a high-performance culture focused on employee engagement, customer excellence and operational effectiveness.
This is a rewarding opportunity for a commercially astute automotive leader to play a key role within the Sandown Group, leading a prestigious Mercedes-Benz site and contributing to the ongoing success of our growing business. Envisioning the Sandown experience for our customers is a major focus of this role.
Qualifications
- People management, specifically in terms of achieving high performance through teams; leadership style should be highly visible and hands on.
- Motor industry experience, along with experience in a senior position with an established track record in profit delivery, cost control, stock and people management.
- Experience of managing Sales and After Sales functions.
- Enthusiasm to deliver the Mercedes-Benz experience and continuously improve product knowledge of yourself and others.
- Desire to achieve the highest standard of personalised customer care commensurate with the Mercedes-Benz brand.
- Significant relevant retail motor experience and a track record of success in a challenging and fast paced automotive environment.
- Outstanding drive, ambition, enthusiasm and excellent communication skills.
- Applicants will preferably be educated to degree level or equivalent or hold a Management Qualification with a main manufacturer.
- A full Driving Licence is essential as travel between sites will be required.
Head of Business in Ewell employer: Mercedes Benz
Join our dynamic team at a leading franchised motor dealership in Salisbury, where we prioritise customer satisfaction and employee development. With competitive salaries and a supportive work culture, we offer ample opportunities for growth and advancement in the automotive industry, making it an ideal place for those seeking a rewarding career as a Service Advisor.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business in Ewell
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We think you need these skills to ace Head of Business in Ewell
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Mercedes Benz.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Mercedes Benz. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Mercedes Benz
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Mercedes Benz, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Mercedes Benz, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Mercedes Benz could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Mercedes Benz as they’re likely seeking a candidate who can enhance their workplace culture.
