At a Glance
- Tasks: Engage customers, guide them in vehicle selection, and manage the sales process.
- Company: Join Mercedes-Benz Sytner, a top automotive retailer with a focus on excellence.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Flexible schedule with opportunities for growth in a supportive dealership team.
- Why this job: Be part of a team that values customer relationships and service excellence.
- Qualifications: Sales experience, strong communication skills, and a passion for the Mercedes-Benz brand.
The predicted salary is between 30000 - 40000 £ per year.
Mercedes-Benz Sytner is a leading automotive retailer, offering state-of-the-art workshops, cosmetic repair centers, and modern showrooms dedicated to the Mercedes-Benz brand. The team is focused on helping customers get on the road and stay safe through high-quality sales, service, and aftercare. Colleagues work with advanced tools and facilities designed to support exceptional customer experiences. Joining Mercedes-Benz Sytner means being part of a professional environment that values service excellence, product knowledge, and long-term customer relationships.
This is a full-time, on-site Sales Executive role based at our Mercedes-Benz Sytner dealership in Loughton. The Sales Executive will welcome and engage customers in the showroom, understand their needs, and guide them through the vehicle selection process, including new and approved used Mercedes-Benz models. Daily responsibilities include conducting test drives, presenting vehicle features and benefits, and managing the sales process from initial inquiry through to handover. The role also involves maintaining up-to-date product knowledge, following up on leads, building long-term customer relationships, and ensuring all documentation and compliance requirements are met. The Sales Executive will collaborate closely with the wider dealership team, including service and finance colleagues, to deliver a seamless customer journey and achieve individual and team sales targets.
Qualifications:
- Proven experience in sales, preferably in automotive or a similar consultative retail environment, with a strong track record of meeting or exceeding targets.
- Excellent customer service and relationship-building skills, with the ability to communicate clearly and professionally with a diverse range of customers.
- Strong negotiation, presentation, and objection-handling abilities, with confidence in guiding customers through the full sales process.
- Good organizational and time-management skills, including accurate record-keeping, lead follow-up, and management of multiple customer enquiries.
- Comfort with digital tools and dealership systems, including CRM platforms, online enquiry handling, and basic Microsoft Office skills.
- Valid UK driving licence and the ability to conduct safe and professional test drives.
- Enthusiasm for the Mercedes-Benz brand and willingness to maintain up-to-date product and industry knowledge through ongoing training.
- Ability to work on-site in Loughton on a flexible schedule, including weekends and peak trading times as required.
Sales Executive in Loughton employer: Mercedes-Benz Sytner
Mercedes-Benz Sytner is an exceptional employer that prioritises a professional and supportive work environment, where Sales Executives can thrive in their roles. With state-of-the-art facilities and a strong focus on customer service excellence, employees benefit from ongoing training and development opportunities, fostering both personal and professional growth. Located in Loughton, the dealership offers a dynamic atmosphere that encourages teamwork and collaboration, making it an ideal place for those passionate about the automotive industry.
