At a Glance
- Tasks: Create an engaging retail experience for car buyers and enhance customer relationships.
- Company: Join the dynamic Sandown team in Guildford.
- Benefits: Enjoy up to 25 days annual leave, pension contributions, and staff discounts.
- Other info: Mentor a team of Sales Executives and enjoy accredited training opportunities.
- Why this job: Make a real impact on customer loyalty and sales in a thriving environment.
- Qualifications: FCA accreditation, finance knowledge, and strong negotiation skills required.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity has arisen to join the Guildford team as a Transaction Manager. The purpose of the Transaction Manager is to create an engaging retail experience for new and used car buyers so that the customer does not buy a car from anywhere but Sandown. Ultimately, delivering this experience will improve sales conversion, profitability and loyalty. The Transaction Manager is responsible for enhancing customer relationships and progressing the sale of the car, F&I, service plans and accessories. Crucial to this role is an ability to gain customer trust and build loyalty to Sandown.
Main Duties and Responsibilities:
- Provide class leading customer service
- Ensure sales process is adhered to
- Distribute and manage lead with sales executive
- Have detailed knowledge of every enquiry
- Encourage appointments at the showroom
- Second face every customer
- Ensure follow up after enquiry, in line with Sandown SLAs
- Produce finance quotes and proposals
- Appraise part exchanges and provide valuations
- Assist with the sale of the car, accessories, paint protection and insurance products
- Close sales
- Report to line manager on deal by deal basis on all income generated
- Conduct regular diary reviews
- Mentor and develop team of Sales Executives
- Identify renewal opportunities from existing Sandown customers
You will require a high level of attention to detail; be FCA accredited: knowledge of finance and related systems; knowledge of insurance products; understanding of car valuations and advanced negotiation skills.
The showroom is open from 8.00 - 18.30 Monday to Friday, Saturday 8:30 - 17:00 and Sunday 10:00 - 16:00. Weekend work on a rota basis will be required however; a 5-day week will be worked. Total: 42.5 hours per week.
Benefits:
- Up to 25 Days annual leave plus bank holidays
- Pension Scheme with employer contributions
- Employee Assistance Programme
- Eye care Vouchers
- Cycle to work scheme £400
- Employee referral scheme
- Life Assurance Policy
- Staff Discounts MOTs and Repair
- Staff Retail Purchase Scheme
- Accredited Mercedes-Benz training and qualifications
Locations
Contact Details:
Mercedes- Benz of Guildford Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager of Performance Management in Surrey, Woking
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Manager of Performance Management at Mercedes- Benz of Guildford, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Mercedes- Benz of Guildford. Tailor your message to explain why you’re drawn to them and how you can contribute as a Manager of Performance Management. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Manager of Performance Management in Surrey, Woking
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Mercedes- Benz of Guildford:When writing your cover letter, make sure to tailor your message specifically for Mercedes- Benz of Guildford. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Mercedes- Benz of Guildford
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Mercedes- Benz of Guildford that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Mercedes- Benz of Guildford that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Mercedes- Benz of Guildford’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
