Project Manager in Milton Keynes

About us
At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear, we support you for being you. Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our customers and our colleagues. We ensure that everyone has an equal opportunity to learn and develop. We want to celebrate your individuality, embrace your personality and welcome you into our culture. It’s the differences of our colleagues that enable us to thrive. We believe our backgrounds, skills and cultures contribute to our shared culture and help us deliver outstanding Customer Experience. Inclusion is the driving force behind our ethos. At MBFS, we are committed to being a Menopause Friendly Employer. We offer wellbeing support options and resources to assist if you are directly affected by the Menopause or are supporting someone who is going through the Menopause.

How you’ll play your part
In this role, you will lead a project team in delivering a solution to the customer according to the approved project plan, ensuring it is delivered in budget, on schedule, and within scope to the explicit and implied requirements, providing status reports and advice to Management and User Groups.

Main Accountabilities

• Manage and control project initiation to include, agreeing project scope, resourcing of project, cost estimation and approval of project by relevant stakeholder groups.
• Construct high level and detailed project plans including interdependencies with other project and non-project activities outside control.
• Lead, monitor and control project performance (scope, cost, schedule, quality and deliverables), including change control, risk management, and escalation of issues the team cannot resolve and manage through to conclusion.
• Together with service quality management determine project quality goals and act according to these throughout the project, to ensure quality project deliverables and compliance to Mercedes-Benz standards.
• Provide day to day leadership and direction to the project team and manage all project resources, including subcontractors.
• Supplier management to include engagement with suppliers, support of supplier evaluation, review of suppliers in terms of adherence to Mercedes-Benz standards and management of the supplier in the delivery of their commitments.
• Coordinate the architecture, design and development activities through suppliers as required or internal resource pool as appropriate.
• Ensure delivery of required documentation to the agreed standards and policies on each project or enhancement.
• Manage, control and report project budgets and resource utilisation.
• Establish and execute a communication plan with the project team and the customer.
• Manage formal reporting of project into Mercedes-Benz Project Management Office as appropriate.
• Provide regular project status to the sponsors, stakeholders and customers and ITM Management where required.
• Manage effective stakeholder communication up to level 4 in the organisation, through Project Steering committee meetings and regular project updates.
• Provide a full test and release plan for each project or enhancement for review.
• Manage user acceptance testing. Obtain acceptance and approval of project deliverables from the business project lead and/or the Sponsors. Manage stakeholder acceptance of project deliverables.
• Manage handover of project into operational support. Perform project close and lessons learnt activities.
• Manage relationships with various ITM units within ITM UK, other markets and Head Office. Ensure project needs are met while maintaining a long-term sustainable relationship.
• Manage Business Partners within UK Companies (MBFS, MBUK, etc.) and Head Office functions as required.
• Manage external service providers as required to perform role and deliver results.

About you
Experience of working with software suppliers and outsourced solution providers. Knowledge of the Automotive Captive Finance market. Ability to apply project management disciplines and processes. Ability to anticipate potential project related problems, and to analyse and resolve problems. Ability to identify, eliminate or contain technical and business risks. Experience with the organisation’s development and project methodology. Understands the IT organisation and its current processes. Understands concepts associated with organizational change. Strong leadership and communication skills. Strong customer facing/service skills. Strong presentation and facilitation skills. Strong stakeholder management skills including influencing skills. Ability to work under pressure and deal with many tasks simultaneously. Ability to work in a changing environment where ambiguity exists and judgement calls are required to determine the way forward. Ability to work within a team. Ability to manage project budgets.

What’s in it for you?
We’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme, and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you. We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme, Mental Health First Aiders and the Inclusion Advocates as well as flexible opportunities to support work life balance. We’ll also encourage your development; with the training and knowledge you need to reach your potential. Through the doors of Mercedes-Benz Financial Services, you’ll find a passionate team working to put our customers first. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity to learn and develop. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.

What’s next?
Please apply online via Taleo. Remember to include a copy of your CV too. You’ll be asked a series of questions through the online application process, including one seeking confirmation that you have discussed your application for this position with your Line Manager. The Mercedes-Benz recruitment process reflects our obligations under relevant UK legislation. Whilst all applications from across Mercedes-Benz and Daimler globally are carefully considered, unless otherwise stated, we are only able to progress applications from candidates who have the right to work in the United Kingdom. Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.