Service Designer in London

What we're looking for
We're seeking a dynamic, forward- thinking? Service Designer with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice.
As a Service Designer you will help us design coherent, integrated service offerings based on user needs, and define the design strategy for a service or set of services. You'll work in a multidisciplinary team alongside researchers, designers and developers, to deliver word-class, user-centred services. You will bring extensive experience designing public, commercial or third-sector services. As a passionate advocate for designing integrated experiences, you will be persuasive and collaborative with a wide range of stakeholders. You'll be part of our active and supportive design community.
As a Service Designer you will:
Understand user needs and create user journeys that help people successfully navigate complex systems
Identify where separate interactions should act as one service and design rational user journeys within that service, as well as commonalities in activities across services that create opportunities for product development
Analyse failure within existing services, identify root causes for that failure, and create designs or recommendations to...