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For Companies At a Glance
- Tasks: Create engaging content that enhances user experiences and meets their needs.
- Company: Join Mercator, a forward-thinking company focused on digital transformation.
- Benefits: Enjoy flexible working options, 25 days holiday, and an electric vehicle scheme.
- Why this job: Be part of an agile team that values creativity and user-centric design.
- Qualifications: Experience in web content writing and a passion for user-focused design are essential.
- Other info: Opportunities for travel and collaboration with diverse teams across the UK.
The predicted salary is between 36000 - 60000 £ per year.
Mercator is seeking a dynamic, forward-thinking Content Designer with excellent communication skills who can help Mercator in its continued transformation. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice.
Content designers are responsible for writing the content that will help users. You will work with Interaction Designers, User Researchers, and Developers.
Job type: Full time, permanent. We encourage those who may need a more agile approach to the structure of their working day to apply; we are always willing to discuss flexible options where we can.
Location: You’ll be expected to travel to our customer’s site and potentially sites UK wide; working from client/office/home locations as appropriate.
As a Content Designer you will be responsible for:
- Writing, editing and publishing high quality content that meets user needs and creates outstanding digital services that users prefer to use.
- Communicating credibly with a wide range of people inside and outside of Mercator.
- Making sure customer journeys are the best they can be.
- Managing relationships with subject matter experts to ensure content is accurate.
- Being accountable for delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to the audience, easily understood, search engine optimized) and to the department’s style.
- Choosing the best format for displaying information to the user – if we don’t have one, we’ll want you to suggest ideas or identify the gap.
- Monitoring the performance of content and tools and working with the Product Manager and a multi-disciplinary team to understand user behaviours and feedback.
- Identifying ways to improve the content and iteratively improving the product.
- Being at ease working in an agile environment with rapidly changing deadlines, workloads and goals and collaborating with others as part of an agile team.
Skills/experience you will need:
- Extensive experience of writing for the web, with proven ability of creating content that is accessible and usable.
- Exceptional skills in convincing people that user needs and a usable approach is the only way to present information.
- Proven experience in using metrics and user feedback to define/refine content.
- Proven experience of working within a web application development environment, proficient in writing markdown, picture sourcing, and editing.
- Experience in choosing the best format for displaying information to the user.
In return you’ll receive:
- Above market rate (dependent on experience).
- 25 days holiday per year (plus bank holidays and your birthday off).
- Company pension.
- Group life cover.
- Enhanced maternity/paternity package.
- Employee Assistance Programme.
- We also offer an electric vehicle scheme and cycle to work scheme.
Applicants must have the right to work in the UK and the ability to pass BPSS vetting.
Contact Detail:
Mercator Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer
✨Tip Number 1
Familiarise yourself with the latest trends in content design and user experience. This will not only help you understand what Mercator is looking for but also allow you to speak confidently about how you can contribute to their transformation.
✨Tip Number 2
Network with professionals in the field of content design, especially those who have experience working in agile environments. Engaging with others can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used metrics and user feedback to improve content in your previous roles. Being able to demonstrate this experience will show that you understand the importance of user-centric design.
✨Tip Number 4
Be ready to showcase your writing skills by creating a portfolio that highlights your best web content. Include examples that demonstrate your ability to write accessible and usable content, as this aligns perfectly with the role at Mercator.
We think you need these skills to ace Content Designer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Content Designer at Mercator. Familiarise yourself with their expectations regarding content creation, user needs, and collaboration with other team members.
Tailor Your CV: Highlight your extensive experience in writing for the web and any relevant skills such as using metrics and user feedback to refine content. Make sure to include examples of your work that demonstrate your ability to create accessible and usable content.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with Mercator's needs. Mention your experience in agile environments and your ability to manage relationships with subject matter experts.
Showcase Your Work: If possible, include a portfolio or links to previous content you've created. This will give Mercator a clear idea of your writing style and your ability to produce high-quality content that meets user needs.
How to prepare for a job interview at Mercator Group
✨Showcase Your Writing Skills
As a Content Designer, your writing ability is crucial. Prepare samples of your previous work that demonstrate your skill in creating accessible and user-friendly content. Be ready to discuss your writing process and how you ensure the content meets user needs.
✨Understand User-Centric Design
Mercator values a user-centric approach. Familiarise yourself with user research methods and be prepared to discuss how you've used user feedback to refine content in the past. Highlight any experience you have in working closely with user researchers or interaction designers.
✨Demonstrate Agile Experience
Since the role involves working in an agile environment, be ready to share examples of how you've adapted to changing deadlines and collaborated with cross-functional teams. Discuss any tools or methodologies you’ve used to manage projects effectively.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of web application development and content management systems. Be prepared to discuss your experience with markdown, SEO best practices, and how you choose the best formats for displaying information.
