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For Companies At a Glance
- Tasks: Lead the EMEA renewals team, driving customer retention and revenue protection.
- Company: Join Autodesk, a leader in innovative software solutions.
- Benefits: Competitive salary, bonuses, stock options, and comprehensive benefits.
- Why this job: Shape renewal strategies and make a real impact in a dynamic environment.
- Qualifications: Experience in leading B2B teams and managing customer lifecycle performance.
- Other info: Be part of a culture that values diversity and meaningful work.
The predicted salary is between 72000 - 108000 ÂŁ per year.
The Senior Director, Renewals, EMEA provides strategic and operational leadership for the EMEA Regional Accounts renewals organisation. This role is accountable for customer retention, renewal performance, and revenue protection across a large and complex portfolio. The position plays a critical leadership role in shaping renewal strategy, scaling high‑performing teams, strengthening forecasting discipline, and partnering with senior leaders across Sales, Marketing, Customer Success, and Partner organisations.
The role requires strong commercial judgement, executive‑level influence, and the ability to lead multi‑layered teams in a recurring revenue B2B environment.
Key Responsibilities- Organisational Leadership & Strategy
- Lead the Regional Accounts renewals organisation, ensuring delivery against renewal, retention, and revenue protection objectives.
- Define and execute renewal strategies that support long‑term customer value, predictable revenue, and sustainable growth.
- Set clear direction and operating rhythm across geographically distributed teams.
- Drive alignment through structured communication with senior internal and external stakeholders.
- Renewals Operations & Performance
- Own end‑to‑end renewals orchestration, ensuring efficient execution across high‑volume and complex renewal cycles.
- Establish strong forecasting, pipeline visibility, and performance management practices.
- Identify opportunities for account expansion within renewal motions, including same‑buyer growth.
- Remove operational bottlenecks and continuously improve renewal workflows and processes.
- Executive & Cross‑Functional Collaboration
- Partner closely with senior Sales leadership to align renewal priorities, partner engagement, and account strategies.
- Collaborate with Marketing leadership to support demand generation and renewal readiness.
- Work with Customer Success leadership to monitor customer health indicators and proactively manage renewal risk.
- Communicate partner capability and capacity needs to ecosystem and channel leadership.
- Extended Account Team Integration
- Lead renewal teams in close collaboration with technical sales, emerging solutions, and expansion sales leadership.
- Align cross‑sell and upsell opportunities with broader account plans.
- Build strong working relationships across the extended account team to accelerate renewals and improve customer experience.
- Provide structured feedback to product and business model teams based on customer insights and field experience.
- Leadership & Influence
- Ability to set strategic direction and drive alignment across senior stakeholders and large teams.
- Strong coaching capability, particularly in negotiation, objection handling, planning, and operational excellence.
- Strategic & Commercial Acumen
- Deep understanding of customer needs, market dynamics, and competitive landscapes influencing renewals and retention.
- Ability to translate strategy into scalable operating models and measurable outcomes.
- Customer & Partner Engagement
- Proven capability to build trusted, long‑term relationships with customers and partners.
- Strong value articulation skills for complex software or technical solutions.
- Leadership of large, multi‑layered commercial or customer‑facing teams within a B2B, technology‑led, or subscription‑based business.
- Direct accountability for renewals, recurring revenue, retention, or customer lifecycle performance at scale.
- Ownership of revenue forecasting, pipeline governance, and performance management in a complex sales environment.
- Executive‑level partnership with Sales, Marketing, Operations, and Customer Success leaders.
- Experience operating in matrixed, international organisations with regional or EMEA scope.
- Experience leading renewals or customer lifecycle functions within a SaaS, software, or technology‑enabled services organisation.
- Familiarity with UK and EMEA commercial practices, procurement models, and enterprise contracting environments.
- Experience working with indirect sales models, partners, or channel ecosystems.
- Demonstrated success driving transformation or scale within a renewals or revenue operations function.
Senior Director, Renewals, EMEA employer: Merantix
Contact Detail:
Merantix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director, Renewals, EMEA
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Autodesk or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Autodesk prides itself on innovation and sustainability, so be ready to discuss how your experience aligns with their mission and how you can contribute to their goals.
✨Tip Number 3
Showcase your leadership skills! In your conversations, highlight your experience in leading teams and driving results in complex environments. Use specific examples that demonstrate your strategic thinking and ability to influence stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Autodesk team.
We think you need these skills to ace Senior Director, Renewals, EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Director role. Highlight your leadership in renewals and any relevant B2B experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about renewals and how your strategic vision can drive success at StudySmarter. Be authentic and let your personality show!
Showcase Your Achievements: Quantify your successes in previous roles. Whether it's revenue growth or customer retention rates, numbers speak volumes. We love seeing how you've made an impact in past positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Merantix
✨Know Your Numbers
As a Senior Director, you'll need to demonstrate your understanding of key metrics related to renewals and revenue protection. Brush up on your past performance data and be ready to discuss how you've driven retention and growth in previous roles.
✨Showcase Leadership Skills
This role requires strong leadership capabilities. Prepare examples that highlight your experience in leading multi-layered teams and driving alignment across various departments. Think about specific challenges you've faced and how you overcame them.
✨Understand the Market
Familiarise yourself with the current trends in the EMEA market, especially in the SaaS and technology sectors. Be prepared to discuss how these trends impact customer needs and renewal strategies, showcasing your strategic and commercial acumen.
✨Build Relationships
Since this role involves extensive collaboration with senior leaders across Sales, Marketing, and Customer Success, think about how you can articulate your relationship-building skills. Prepare to share examples of how you've successfully engaged with stakeholders to drive results.