Unit Manager in London

DOME is looking for a charismatic and kind Unit Manager to join our team! Our teams span six food hall brands within an immersive, traveling food hall across two floors. Each quick-service food brand operates from its own converted kitchen unit and is run by a close-knit team of around 10 people. You’ll be part of a smaller team focused on one brand, while also working alongside a larger, collaborative food hall team.

DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences.

Each summer, we build dedicated teams to work across London’s biggest and best-loved festivals, running experience-led food halls with our six in-house brands. What begins in London’s street-food scene becomes a full festival season, working alongside a large team to build vibrant food spaces and deliver high-energy service to huge crowds. Festival life is fast-paced and demanding, with long shifts and big volumes, but it’s also hugely rewarding. You’ll work closely with your team throughout the summer, sharing late nights, headline artists, crew access, and the kind of moments and friendships that only come from festival life. It’s hard work, high adrenaline, and completely unforgettable — a season you’ll remember long after the final service.

The Role:

• Run the unit end-to-end, owning daily operations, standards, safety, and site performance while ensuring smooth opening, closing, and inspections.
• Build and lead a motivated, well-trained team, creating a positive culture through clear communication, development, and strong leadership.
• Lead product and service excellence, embedding brand standards, strong food quality, great guest experience, and driving sales through confident leadership.
• Be accountable for compliance and people, delivering strong food safety results, leading and developing teams, and managing performance, training, and engagement.
• Control the commercial performance, managing stock, labour, suppliers, and systems to reduce waste, improve efficiency, and grow sales.

Benefits:

• Growth, personal development and career opportunities in festivals and events.
• Expert leadership and management training from some top providers.
• Fun, friendly, casual and seriously experienced team.
• Discount off food and drink at any of our events, festivals, pop-ups or restaurants.
• Good quality uniform.
• Employee Assistance Program to support your health and wellbeing.
• Bonus scheme for all team members - whatever your level.

Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.