Administrator in Southport

MEP Technical Talent is recruiting on behalf of our client who are looking for an experienced and proactive Administrator to join their busy Southport office. You’ll be supporting both office operations and field technicians, ensuring the smooth running of jobs, compliance, finance admin and customer communications. Our client is a rapidly growing mechanical & electrical contractor that specialises within Fire & Security. This role would suit someone highly organised, confident using software systems, and comfortable working independently as well as part of a small team. You will work alongside the current part-time administrator for three days per week, with additional hours worked independently. Key Responsibilities Job & Office Administration * Manage the company job management system (Simpro) – full training provided. * Take incoming calls, raise new jobs, and liaise with field technicians. * File, organise and maintain compliance documentation and certificates. * Schedule customer appointments and handle general customer enquiries. * Gather, provide and chase customer feedback forms. Finance & Reporting * Work within Xero to reconcile payments, upload invoices and assist with monthly Profit & Loss checks. * Produce basic financial reports when required. * Chase suppliers for invoices and statements. * Assist with timesheet collation and Excel-based reporting. General * Work effectively both independently and within the existing office team. * Maintain a high level of organisation, accuracy and professionalism in all tasks. Key Requirements * Strong administrative experience (ideally within a service or technical environment). * Confident using digital systems; experience with Simpro or similar software is an advantage. * Experience using Xero, or similar accounting software. * Good working knowledge of Excel and timesheets. * Excellent communication skills, both with customers and internal teams. * Highly organised, proactive and able to manage multiple tasks. Hours & Location * 30–40 hours per week * Salary up to £32K PA – Dependant on Experience * Southport, PR9