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- Tasks: Support the Branch Manager and team in daily operations and customer service.
- Company: Join Brandon Hire Station, the UK's leading tool hire business.
- Benefits: Enjoy competitive salary, 25 days leave, and free tool hire.
- Other info: Monday to Friday hours with excellent career development opportunities.
- Why this job: Be part of a dynamic team delivering exceptional service to customers.
- Qualifications: Experience in a supportive role and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Become part of our amazing operational branch team as an Assistant Branch Manager and help us maintain our place as the Nation’s leading Tool hire business. As an Assistant Branch Manager in Brandon Hire Station, you’ll provide full support to the Branch Manager, ensuring the efficient running of the branch on a day-to-day basis. Our ethos is that our assets are available for hire when customers need them, to deliver and collect safely on time, every time. The role of Assistant Branch Manager is also pivotal in ensuring that the whole team can deliver this exceptional service to the customers.
Key Responsibilities- Supporting the Branch Manager and team in day-to-day duties
- Supervise the hire desk and driver’s schedules ensuring efficient delivery and collection of all assets
- Supporting the workshop ensuring all assets are in good working order and any repairs are managed effectively
- Awareness of P&L of the branch with a pro-active approach to maximising this
- Assist in the sound compliance of the branch supporting all administrative duties
- Ensure branch colleagues are trained and developed effectively to be able to carry out their roles
- Experience of working in a supportive role
- Exceptional communication skills
- Passion for delivering excellent customer service
- Effectively manage change and be flexible
- Good attention to detail with a high level of accuracy
- Capable of building strong relationships
- Positive role model and strong Motivator
- Ability to cope under pressure in a high-volume environment & multitask
- Excellent administration skills – able to demonstrate a high level of accuracy
- Ability to work on own initiative
- A Full UK Driving Licence is essential
- Competitive salary
- Salary sacrifice pension
- Monday- Friday only (no weekends)
- 25 days annual leave, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining
Brandon Hire Station is the leading provider of tool and equipment hire in the UK. Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.
At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.
If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Assistant Branch Manager in Swansea employer: MEP Hire
Contact Detail:
MEP Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Swansea
✨Tip Number 1
Get to know the company inside out! Research Brandon Hire Station, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your communication skills! As an Assistant Branch Manager, you'll need to connect with the team and customers. Role-play common scenarios or questions you might face in the interview to boost your confidence.
✨Tip Number 3
Showcase your leadership qualities! Think of examples where you've motivated a team or handled pressure. This will help you stand out as a positive role model, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our awesome team at Brandon Hire Station.
We think you need these skills to ace Assistant Branch Manager in Swansea
Some tips for your application 🫡
Show Your Supportive Side: In your application, highlight any experience you've had in supportive roles. We want to see how you can back up the Branch Manager and help the team thrive!
Communicate Clearly: Exceptional communication skills are key for us. Make sure your application reflects your ability to convey information effectively and build strong relationships with customers and colleagues.
Demonstrate Your Customer Service Passion: We’re all about delivering excellent customer service. Share examples in your application that showcase your dedication to going above and beyond for customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on the path to joining our amazing team.
How to prepare for a job interview at MEP Hire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Branch Manager. Familiarise yourself with the day-to-day operations, from supervising the hire desk to ensuring compliance with administrative duties. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this position, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your communication skills and how you build strong relationships, as these are crucial for success in this role.
✨Demonstrate Your Leadership Qualities
As an Assistant Branch Manager, you'll be a role model for your team. Be ready to discuss your experience in motivating and training colleagues. Share specific instances where you've successfully managed change or handled pressure, showcasing your ability to multitask effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the branch's operations, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you assess if the company culture aligns with your values.