At a Glance
- Tasks: Manage customer queries, drive service excellence, and identify sales opportunities.
- Company: Leading equipment hire company in Central London with a focus on customer success.
- Benefits: Competitive salary, holiday schemes, and exclusive discounts.
- Why this job: Join a dynamic team and make a real impact in customer service and sales.
- Qualifications: Prior experience in customer service and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
A leading equipment hire company in Central London is seeking a motivated individual for a customer service role. You will manage queries, drive service excellence, and identify sales opportunities while ensuring efficient operations.
Ideal candidates will have prior experience in a similar role, strong organizational skills, and a solid work ethic.
The position offers a competitive salary along with several benefits including holiday schemes and discounts.
Onsite Hire Desk Controller — Customer Success & Sales employer: MEP Hire
Contact Detail:
MEP Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Hire Desk Controller — Customer Success & Sales
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent projects. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with someone from the company, be ready to explain how your experience aligns with their needs. Highlight your customer service skills and any sales successes you've had.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Onsite Hire Desk Controller — Customer Success & Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales. We want to see how you've managed queries and driven service excellence in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Onsite Hire Desk Controller role. Share specific examples of how you've identified sales opportunities and ensured efficient operations.
Showcase Your Organisational Skills: In your application, give us a glimpse of your strong organisational skills. Whether it's through your work experience or projects, let us know how you keep things running smoothly in a busy environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Central London!
How to prepare for a job interview at MEP Hire
✨Know the Company Inside Out
Before your interview, do some homework on the equipment hire company. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about specific situations where you resolved issues or identified sales opportunities. This will demonstrate your capability to drive service excellence.
✨Organisational Skills are Key
Since the role requires strong organisational skills, be ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, which will highlight your ability to handle multiple queries efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows that you’re thinking ahead and are genuinely interested in contributing to the company.