Vp plc is seeking a skilled customer service professional to join the Hire Desk team. You will respond to customer and supplier queries within SLA, perform root cause analysis and drive improvements to reduce queries and invoicing issues with suppliers.
The role emphasizes timely resolution, accurate data handling using systems like Softco, Zendesk, CXone and G42, and close collaboration with suppliers to maintain high customer satisfaction.
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Customer Support & Process Coordinator in Manchester employer: MEP Hire
Brandon Hire Station is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for growth within the company. As a Delivery & Branch Support Specialist, you will enjoy a dynamic role that combines customer service with the excitement of being on the road, all while working in a team-oriented environment that prioritises safety and professionalism.
