At a Glance
- Tasks: Support internal sales, deliver top-notch customer service, and manage hire transactions.
- Company: Dynamic equipment hire company focused on customer satisfaction.
- Benefits: Competitive salary, annual bonus, pension scheme, and 25 days holiday.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a vibrant team and enhance your sales skills while making a real impact.
- Qualifications: Experience in customer service, strong organisation skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a Hire/Sales controller to join our branch and provide full support in all areas of internal sales. This will include delivering first class customer service, working pro-actively when handling hire transactions and assisting in stock takes.
Key Responsibilities- Being the first point of contact for the majority of customers ensuring all aspects of queries/orders and deliveries are dealt with in an efficient and professional manner
- Responsible for pro-actively increasing revenues by recognising and identifying sales opportunities
- Support with the management of any customer complaints, seeking positive resolution
- Ensuring that all relevant administrative processes are correctly followed
- Protection of the Company assets in line with company standards
- Ensuring that Health & Safety requirements/initiatives are proactively managed
- Previous experience in a customer facing role in an equipment hire business or similar operation
- Used to managing a range of demanding customers and their requirements
- Well organised and an excellent work ethic
- Capable and willing to make operational decisions to ensure the branch makes its targets
- A good level of Computer literacy
- A full UK driving licence
- Competitive salary
- Competitive annual bonus scheme
- Salary sacrifice pension
- 25 days holiday, plus
Hire/Sales Controller in Glasgow employer: MEP Hire
Join our dynamic team as a Hire/Sales Controller, where we prioritise a supportive work culture that fosters professional growth and development. With competitive salaries, an annual bonus scheme, and generous holiday allowances, we ensure our employees feel valued and motivated. Located in a vibrant area, we offer unique opportunities to engage with a diverse customer base while contributing to the success of our branch.
We think you need these skills to ace Hire/Sales Controller in Glasgow
Customer Service
Sales Skills
Conflict Resolution
Administrative Skills
Health & Safety Management
Organisational Skills
Decision-Making
