At a Glance
- Tasks: Book travel for clients needing emergency assistance and manage cases with empathy.
- Company: Join Meon Travel, where compassion meets expertise in the travel industry.
- Benefits: Full training, remote work after training, and incentives including a trip to New York.
- Other info: Dynamic 24/7 environment with opportunities for personal and professional growth.
- Why this job: Make a meaningful difference every day while working with a supportive team.
- Qualifications: 2 years in travel, strong communication skills, and a positive attitude.
The predicted salary is between 25000 - 30000 £ per year.
Join our exceptional team at Meon Travel – Where compassion meets expertise. Are you ready to make a meaningful difference every day? At Meon Travel, we specialise in providing expert travel solutions to the worldwide Medical Emergency Assistance industry, delivering vital support when people need it most. From repatriating individuals after accidents or illnesses abroad to coordinating time‑critical travel plans, our dedicated 24‑hour team works with speed, care, and precision.
Your Role: Repatriation travel consultant. You’ll be at the heart of our operations, ensuring seamless travel for those in need of emergency assistance. Your responsibilities will include:
- Booking travel and hotel accommodations for clients undergoing medical repatriation.
- Understanding each unique case with empathy, offering expert travel advice and tailored solutions.
- Managing cases end‑to‑end—from initial inquiry through to final booking—while ensuring efficiency and prioritisation at every stage.
- Actively contributing to continuous improvement in our processes, enhancing client satisfaction and supporting your colleagues through collaborative problem‑solving.
What you’ll bring: Skills & experience. We’re looking for someone who brings both professional expertise and a caring touch:
- A minimum of 2 years’ experience in the travel industry.
- Familiarity with Galileo or Amadeus (preferred, but not essential).
- Impeccable attention to detail and organisational skills.
- Strong time management and the ability to stay calm under pressure.
- A positive attitude with a willingness to learn and grow.
- Excellent communication and customer service skills, especially over the phone.
- Analytical thinking and effective problem‑solving skills.
- Above all, good judgment and common sense.
Working hours & benefits. Full in‑office training provided, moving to a remote position once trained. We operate a 24/7, 365‑days‑a‑year shift pattern. Full‑time role, averaging 40 hours per week across a mix of shifts:
- Monday - Friday: 22:00–08:00
- Saturday & Sunday: 21:00-08:00
We believe in recognising great work. Our team enjoys regular incentives, and our top‑performing consultants are rewarded with a celebratory trip to New York each year.
Why join us? At Meon Travel, you’ll be part of something meaningful. We’re proud to offer an industry‑leading service — built on compassion, trust, and operational excellence. You’ll work with like‑minded professionals in a supportive, collaborative environment where every day brings new challenges and real purpose. If you’re ready to bring your skills to a role where you truly make a difference, we’d love to hear from you. If you thrive in a purpose‑driven environment and want to be part of a compassionate, professional, and inspiring team – Meon Travel could be your perfect fit.
Repatriation Travel Consultant - Night Shifts employer: Meon Travel Ltd
At Meon Travel, we pride ourselves on being an exceptional employer that values compassion and expertise in the travel industry. Our supportive work culture fosters collaboration and continuous improvement, providing employees with opportunities for professional growth while making a meaningful impact in the lives of those in need. With competitive incentives and a commitment to recognising great work, joining our team means being part of a purpose-driven environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Repatriation Travel Consultant - Night Shifts
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Meon Travel Ltd who are looking for fresh talent for roles like Repatriation Travel Consultant - Night Shifts.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Meon Travel Ltd and give you a leg up for your Repatriation Travel Consultant - Night Shifts application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Repatriation Travel Consultant - Night Shifts openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Repatriation Travel Consultant - Night Shifts
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Repatriation Travel Consultant - Night Shifts role at Meon Travel Ltd.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Repatriation Travel Consultant - Night Shifts position at Meon Travel Ltd.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Meon Travel Ltd.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Meon Travel Ltd's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Repatriation Travel Consultant - Night Shifts.
How to prepare for a job interview at Meon Travel Ltd
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Meon Travel Ltd.
