Outsourced Business Services Administrator in Woking

Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first-class team and, to do so, we know that we need a diverse mix of talented people doing their best work. If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading!

We have a great opportunity for an Administrator to join our Outsourced Business Services team in the Woking office. This is an opportunity to provide comprehensive administrative support to the Outsourcing, Accounts, and HR Services teams, while also ensuring smooth day-to-day office and reception operations. The post holder supports a range of business processes and contributes to a welcoming and professional environment for clients and colleagues alike.

Why Menzies?

• People First: Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024 and 2025.
• Work with Inspiring Clients: You’ll be working with a range of clients so no two days will be the same.
• Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy.
• Innovate with Purpose: We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value.
• Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time.

Key Responsibilities

• Support to the Business Unit teams as required including:
• Client correspondence including telephone and video calls, letters and emails.
• Monthly billing procedures including drafting bills.
• Assisting with the preparation of proposals.
• Upkeep of HubSpot for management of prospects and client pipeline.
• Support for office marketing and business development.
• Running monthly and ad-hoc reports, e.g. for service line performance, including analysing the data.
• Processing anti-money laundering, client onboarding and engagement/disengagement tasks.
• Working with our various teams and assisting with organising events / workshops.
• Support for Partners, Directors, and Managers, with a variety of ad-hoc tasks, supporting internal projects, marketing initiatives and operational improvements including use of software such as Excel, Word, PowerPoint, Templafy and DocuSign.
• Assistance with the expenses management and software disbursements.
• Taking and directing calls or referring inquiries.
• Provide occasional front of house cover including welcoming clients and guests.

This is an indicative list of tasks and responsibilities but is not exhaustive.

Skills, Knowledge & Expertise

We’re looking for a highly organised and proactive individual with strong administration skills and a keen eye for detail. You’ll be confident using MS Office and comfortable managing a varied workload, prioritising tasks effectively while maintaining accuracy and meeting deadlines. With excellent time management and communication skills, you’ll keep colleagues informed, adapt to changing demands, and remain calm under pressure. You’ll bring a friendly, professional manner and enjoy building positive relationships with both colleagues and clients. Reliable and flexible, you take pride in delivering high-quality work and supporting those around you. Experience in a similar environment or within hospitality, retail, or customer service would be advantageous, but most importantly, you’ll demonstrate a helpful, can-do attitude and a genuine commitment to delivering an excellent client experience.

Job Benefits

• Career Development: From learning opportunities to career coaching, we’ll help you achieve your goals.
• Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few.
• Flexibility That Works for You: Agile working is embedded in our culture.
• Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self.

To find out more about our benefits please read here.

About Menzies

We’re a leading UK accountancy and advisory firm with a passion for supporting businesses across the globe. Our #BrighterThinking approach combines finance expertise with strategic commercial insights, helping our clients thrive in an ever-changing world. Join a firm that’s as ambitious as the businesses we support. Bring your expertise to Menzies and help us deliver brighter thinking, every day.