At a Glance
- Tasks: Provide essential admin support to our dynamic Outsourced Business Services team.
- Company: Join Menzies, a diverse and inclusive employer that values your voice.
- Benefits: Enjoy career development, competitive benefits, and flexible working options.
- Other info: Experience in customer service or retail is a plus, but enthusiasm matters most.
- Why this job: Make a real impact while building relationships in a supportive environment.
- Qualifications: Strong admin skills, attention to detail, and a positive attitude are key.
The predicted salary is between 30000 - 40000 £ per year.
Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading!
We have a great opportunity for an Administrator to join our Outsourced Business Services team in the Woking office. This role provides comprehensive administrative support to the Outsourcing, Accounts and HR Services teams, and ensures smooth day-to-day office and reception operations. The post holder supports a range of business processes and contributes to a welcoming and professional environment for clients and colleagues alike.
Key Responsibilities- Client correspondence including telephone and video calls, letters and emails.
- Monthly billing procedures including drafting bills.
- Assisting with the preparation of proposals.
- Upkeep of HubSpot for management of prospects and client pipeline.
- Support for office marketing and business development.
- Running monthly and ad‑hoc reports, e.g. for service line performance, including analysing the data.
- Processing anti‑money laundering, client onboarding and engagement/disengagement tasks.
- Working with various teams and assisting with organising events/workshops.
- Support for Partners, Directors and Managers, with a variety of ad‑hoc tasks, supporting internal projects, marketing initiatives and operational improvements using Excel, Word, PowerPoint, Templafy and DocuSign.
- Assistance with expenses management and software disbursements.
- Taking and directing calls or referring inquiries.
- Providing occasional front‑of‑house cover including welcoming clients and guests.
This is an indicative list of tasks and responsibilities but is not exhaustive.
Skills, Knowledge & ExpertiseWe’re looking for a highly organised and proactive individual with strong administration skills and a keen eye for detail. You’ll be confident using MS Office and comfortable managing a varied workload, prioritising tasks effectively while maintaining accuracy and meeting deadlines. With excellent time management and communication skills, you’ll keep colleagues informed, adapt to changing demands and remain calm under pressure. You’ll bring a friendly, professional manner and enjoy building positive relationships with both colleagues and clients. Reliable and flexible, you take pride in delivering high‑quality work and supporting those around you. Experience in a similar environment or within hospitality, retail or customer service would be advantageous, but most importantly you’ll demonstrate a helpful, can‑do attitude and a genuine commitment to delivering an excellent client experience.
Job Benefits- Career Development – from learning opportunities to career coaching.
- Competitive Benefits – private medical cover, pension matching and enhanced parental leave.
- Flexibility – agile working is embedded in our culture.
- Perks – volunteering days and wellbeing initiatives.
To find out more about our benefits please read here.
Outsourced Business Services Administrator employer: Menzies LLP
Menzies is an exceptional employer that fosters a supportive and inclusive work environment in Woking, where every voice is valued. With a strong emphasis on career development, competitive benefits including private medical cover and enhanced parental leave, and a culture of flexibility and wellbeing, employees are empowered to thrive both personally and professionally. Join us to make a meaningful impact while enjoying the perks of volunteering days and a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Outsourced Business Services Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Outsourced Business Services Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Outsourced Business Services Administrator role. Highlight your administrative skills and any relevant experience that shows you can handle a varied workload and maintain accuracy under pressure.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Don’t forget to mention your can-do attitude and commitment to delivering excellent client experiences.
Show Off Your Tech Skills:Since we use tools like MS Office, HubSpot, and DocuSign, make sure to mention your proficiency with these or similar software. If you have experience with data analysis or managing reports, definitely include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Menzies LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Outsourced Business Services Administrator role. Familiarise yourself with tasks like client correspondence, monthly billing procedures, and using tools like HubSpot. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong administration skills and the ability to manage a varied workload, prepare examples from your past experiences where you've successfully prioritised tasks and maintained accuracy under pressure. Be ready to discuss how you keep things organised and efficient.
✨Practice Your Communication Skills
As you'll be dealing with clients and colleagues regularly, it's crucial to convey your communication skills during the interview. Practice answering questions clearly and confidently, and consider how you would handle different scenarios, such as taking calls or directing inquiries. A friendly, professional manner goes a long way!
✨Demonstrate a Can-Do Attitude
Menzies values a helpful, proactive approach, so be prepared to share instances where you've gone above and beyond to deliver excellent client experiences. Highlight your flexibility and reliability, and express your enthusiasm for contributing positively to the team and the company culture.
