At a Glance
- Tasks: Support engaging training initiatives and coordinate the Trainee Academy at our Heathrow office.
- Company: Join Menzies, a diverse and inclusive employer committed to your growth.
- Benefits: Enjoy career development, competitive benefits, and flexible working options.
- Other info: Dynamic role with opportunities for collaboration and professional growth.
- Why this job: Make a real impact on trainees' learning journeys while developing your skills.
- Qualifications: A-Level or Degree qualified with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age.
We have a great opportunity for a Learning & Development Coordinator to join our team in the Heathrow office. You’ll help deliver engaging training through the Trainee Academy (professional qualification and soft skills modules), supporting the L&D Manager and Advisor on a range of learning initiatives.
Key Responsibilities- Play a key role in delivering the Trainee Academy, supporting onboarding and induction for trainees and professional hires.
- Act as a friendly first point of contact for training queries, manage shared inboxes and coordinate bookings efficiently.
- Work closely with Training Managers and HRBPs to plan trainee qualification pathways and monitor progress.
- Support apprentice onboarding and liaise with training providers (such as BPP, Kaplan and First Intuition) to schedule courses and plan pathways.
- Help track and support trainee performance, ensuring a smooth learning journey.
- Manage L&D administration, including invoices, expenses, and system updates.
- Maintain and update our Learning Management Systems (Kallidus & Articulate) and HR database (Bob) with accuracy.
- Assign and track e‑learning modules, attendance, and completion reports.
- Keep the Menzies Academy calendar up to date and help organise engaging learning events.
- Build great relationships with course facilitators and providers, ensuring high‑quality learning experiences.
- Support the L&D Manager and Advisor with exciting projects and new initiatives that enhance learning across the firm.
- Collaborate with the wider HR team, providing ad‑hoc admin and project support when needed.
- Education: A‑Level or Degree qualified.
- Tech‑savvy: Confident using Microsoft Office (Outlook, Excel, Word, PowerPoint) to manage schedules, analyse data, and create engaging learning materials.
- Organised multitasker: Able to juggle multiple qualification pathways, onboarding processes, bookings, and reports while meeting deadlines.
- Strong communicator: Build positive relationships with trainees, managers and training providers through clear and professional communication.
- Analytical thinker: Comfortable working with data and systems (e.g. Bob, iManage, Power BI, apprenticeship portals) to track progress and support decision‑making.
- Collaborative and proactive: Works well with HR and L&D colleagues and key external stakeholders, anticipating challenges and helping to deliver smooth training operations.
- Experience: Prior exposure to Learning & Development or apprenticeship coordination (especially AAT, ACA, ACCA, ATT‑CTA, ACA‑CTA) is a plus.
- Tools: Familiarity with Learning Management Systems (e.g. Kallidus) and qualification tracking databases beneficial.
- Flexibility: Occasional travel to other Menzies offices for meetings and team collaboration.
- Career Development: From learning opportunities to career coaching, we’ll help you achieve your goals.
- Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few.
- Flexibility That Works for You: Agile working is embedded in our culture.
- Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self.
L&D Coordinator (12 Month FTC) employer: Menzies LLP
Menzies is an exceptional employer that prioritises equal opportunities and fosters a supportive work culture at our Heathrow office. As a Learning & Development Coordinator, you will benefit from comprehensive career development programmes, competitive benefits including private medical cover and pension matching, and a flexible working environment that promotes work-life balance. Join us to make a meaningful impact on trainee journeys while enjoying unique perks like volunteering days and wellbeing initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land L&D Coordinator (12 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to current employees at Menzies on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Menzies' values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about contributing to our learning culture.
✨Tip Number 3
Practice your communication skills! As an L&D Coordinator, you'll need to build relationships with trainees and managers. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Menzies team.
We think you need these skills to ace L&D Coordinator (12 Month FTC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the L&D Coordinator role. Highlight your relevant experience in Learning & Development and any specific skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Tech Skills:Since being tech-savvy is key for this role, don’t forget to mention your proficiency with Microsoft Office and any Learning Management Systems you've used. We love seeing candidates who are comfortable with data and systems, so let us know what you've got!
Communicate Clearly:Strong communication is a must for this position. When writing your application, be clear and professional. Use examples from your past experiences to demonstrate how you've built positive relationships with trainees and colleagues. We appreciate good communicators!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Menzies!
How to prepare for a job interview at Menzies LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the L&D Coordinator role. Familiarise yourself with the key responsibilities and how they align with Menzies' goals. This will help you articulate how your skills and experiences make you a perfect fit.
✨Showcase Your Tech Savvy
Since the role requires proficiency in tools like Microsoft Office and Learning Management Systems, be prepared to discuss your experience with these technologies. Bring examples of how you've used them to enhance learning or streamline processes in previous roles.
✨Demonstrate Strong Communication Skills
As a first point of contact for training queries, effective communication is key. Practice articulating your thoughts clearly and professionally. You might even want to prepare a few scenarios where you successfully resolved issues through communication.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Trainee Academy and how Menzies measures success in their L&D initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
