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- Tasks: Lead and manage commercial cleaning contracts in Southern Melbourne, ensuring quality service delivery.
- Company: Menzies Facility Services is a leading provider of commercial and industrial cleaning services.
- Benefits: Enjoy flexible working hours, a fully-maintained company vehicle, and professional growth opportunities.
- Why this job: Join a passionate team focused on sustainability and exceptional customer service in a dynamic environment.
- Qualifications: Previous management experience in a service-based industry and a full Australian driver's licence required.
- Other info: Candidates must pass a Police Check and Working With Children Check; diversity is encouraged.
The predicted salary is between 21600 - 36000 £ per year.
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Join to apply for the Contract Manager (Commercial Cleaning) – Southern Melbourne Region role at Menzies Facility Services
Contract Manager – Southern Melbourne Region
About The Role
You will need to already be based in the Southern Region – VIC, have past success in management, and a proven ability to deliver results against these key results areas.
As a leading service provider for Commercial and Industrial Cleaning Services, Menzies is now looking to expand our team with a passionate, qualified, and enthusiastic Full Time Contract Manager for our educational contracts within the Southern Melbourne Region.
Contract Manager – Southern Melbourne Region
About The Role
You will need to already be based in the Southern Region – VIC, have past success in management, and a proven ability to deliver results against these key results areas.
As a leading service provider for Commercial and Industrial Cleaning Services, Menzies is now looking to expand our team with a passionate, qualified, and enthusiastic Full Time Contract Manager for our educational contracts within the Southern Melbourne Region.
Travelling from site to site will be required.
The successful candidate will be.
- Energetic
- Confident and accomplished Contract Manager with a proven track record in managing people.
- You will have the ability to lead and develop a team, develop and enhance operational disciplines, think tactically and strategically and manage multiple stakeholders.
- Ideally, you are currently living in or around the Southern Melbourne Region.
Skills/Experience Required
- You will have previous experience in a service based industry working with medium to large corporate clients across multi-site environments.
- This is a customer facing role so you will have the capacity to understand and relate to clients across a several sites within the educational sector..
- You will develop credibility with clients by demonstrating professionalism, discretion, and sound commercial acumen. A key deliverable is to ensure compliance with contractual requirements for service delivery, timeliness, and reporting.
- You will also engage effectively with internal stakeholders to ensure clear communication and coordination of activities critical to business objectives.
- All applicants must be willing to undergo and successfully complete a Police Check and a Working With Children Check.
What will you be doing?
- Conduct Quality Service inspections and audits as scheduled and respond on weaknesses in these.
- Identifying contracts “under risk” as projects and developing clearly defined objectives and action plans to prevent contract loss.
- Assisting in key client liaison to ensure smooth transition of operational/functional changes attributed to permanent productivity improvements.
- Mobilising the start-up of new contracts and providing support to the wider team
- Identifying the client’s decision-making process
- Using foresight to identify potential client issues and resolve them before they become problems
- Regular face to face contact with client representatives
- Effective and timely communication within the business and with the customer and other key stakeholders
- Timely reporting to Administration for work order progress status and close out recording
- Full Australian Drivers\’ licence.
In return, the successful candidate will be offered a busy and exciting role offering:
- Employment with an established national organisation
- Professional growth opportunities
- Industry related qualifications
- Office close to the CBD
- Flexible working hours
- Fully-maintained company vehicle
- Onsite parking
Our Vision
Maintain, develop, and grow long term sustainable partnerships with our employees and clients by ensuring transparency, quality, safety, environmental awareness in our service delivery across Australia. Together with our 56+ years’ experience within the cleaning industry, our growth and business strategy will be one driven from contemporary methodologies through technology advancement and our continual commitment to the environment through our ESG targets and objectives.
Our Values
- Safety in everything we do
- Team collaboration and respect
- Environment & Sustainability
- Exceptional customer service
- People, Passion & Pride
Our status as an Equal Opportunity Employer is reflected in the diversity of team members. Staff performance is regularly assessed to confirm that work is up to our professional standard. Applicants who are not Australian Citizens or Permanent Residents must provide proof of entitlement to work including any restrictions on hours of work.
Aboriginal and/or Torres Strait Islanders are encouraged to apply.
Seniority level
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Seniority level
Mid-Senior level
Employment type
-
Employment type
Contract
Job function
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Job function
Management and Manufacturing
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Industries
Facilities Services
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Contract Manager (Commercial Cleaning) - Southern Melbourne Region employer: Menzies Facility Services
Contact Detail:
Menzies Facility Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager (Commercial Cleaning) - Southern Melbourne Region
✨Tip Number 1
Make sure to network within the Southern Melbourne region. Attend local industry events or join relevant online groups where you can connect with professionals in commercial cleaning and facilities management. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Familiarise yourself with Menzies Facility Services' values and mission. Understanding their commitment to safety, sustainability, and exceptional customer service will allow you to align your discussions and demonstrate how your experience matches their expectations during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past management roles that showcase your ability to lead teams and deliver results. Highlight any experience you have in managing multi-site operations, as this is crucial for the Contract Manager position.
✨Tip Number 4
Research the educational contracts that Menzies manages in the Southern Melbourne region. Being knowledgeable about their clients and the specific challenges they face will help you engage effectively with interviewers and show your proactive approach to understanding the role.
We think you need these skills to ace Contract Manager (Commercial Cleaning) - Southern Melbourne Region
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management and the commercial cleaning industry. Use specific examples of past successes and achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Address how your skills and experiences make you a perfect fit for managing educational contracts in the Southern Melbourne Region.
Highlight Key Skills: Emphasise your leadership abilities, customer service skills, and experience in managing multiple stakeholders. Mention any relevant qualifications or training that demonstrate your capability to meet the job's requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for a Contract Manager.
How to prepare for a job interview at Menzies Facility Services
✨Showcase Your Management Experience
Be prepared to discuss your past management roles in detail. Highlight specific examples where you successfully led a team, managed multiple stakeholders, and delivered results. This will demonstrate your capability to handle the responsibilities of a Contract Manager.
✨Understand the Client's Needs
Research Menzies Facility Services and their educational contracts. Be ready to articulate how you can meet the needs of their clients and enhance service delivery. Showing that you understand their business will set you apart from other candidates.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've identified potential issues before they escalated into problems. Use examples that showcase your foresight and strategic thinking, as these are crucial for the role.
✨Emphasise Communication Skills
Since this is a customer-facing role, be ready to talk about your communication style and how you ensure clear and effective interactions with clients and internal teams. Provide examples of how you've successfully navigated complex conversations or negotiations.
