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- Tasks: Lead a team in managing commercial cleaning contracts and ensure quality service delivery.
- Company: Join Menzies Facility Services, a leader in the cleaning industry with over 56 years of experience.
- Benefits: Enjoy a supportive team environment, professional development opportunities, and a focus on innovation.
- Why this job: Be part of a dynamic team that values sustainability, safety, and exceptional customer service.
- Qualifications: Strong organisational skills, relevant qualifications in cleaning contract management, and a valid driver's license required.
- Other info: Diversity is celebrated; applications from all backgrounds are encouraged.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Cleaning Contracts Manager – Bayside, VIC (full-time role)
Join to apply for the Cleaning Contracts Manager – Bayside, VIC (full-time role) role at Menzies Facility Services
Cleaning Contracts Manager – Bayside, VIC (full-time role)
2 days ago Be among the first 25 applicants
Join to apply for the Cleaning Contracts Manager – Bayside, VIC (full-time role) role at Menzies Facility Services
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About The Role
We are seeking a highly organized and proactive
About The Role
We are seeking a highly organized and proactive Cleaning Contracts Manager to join our dynamic team. You will be an energetic, confident and accomplished individual with a proven track record in commercial cleaning contract management. You will have the ability to lead a team, develop and enhance operational disciplines, think tactically and strategically and manage multiple stakeholders.
Ideally, you are currently living in or around Bayside Peninsula Region .
Key Responsibilities
- Conduct Quality Service inspections and audits as scheduled and respond on weaknesses in these.
- Identifying contracts “under risk” as projects and developing clearly defined objectives and action plans to prevent contract loss.
- Assisting in key client liaison to ensure smooth transition of operational/functional changes attributed to permanent productivity improvements.
- Mobilising the start-up of new contracts and providing support to the wider team
- Identifying the client’s decision-making process
- Using foresight to identify potential client issues and resolve them before they become problems
- Regular face to face contact with client representatives
- Effective and timely communication within the business and with the customer and other key stakeholders
- Timely reporting to Administration for work order progress status and close out recording
Requirements
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Relevant qualifications in Commercial Cleaning Contract Management
- Driver’s License is essential
- Proficient in MS Office
- Timekeeping and Payroll approval processes
- This is a customer facing role so you will have the capacity to understand and relate to clients across a several sites within the educational sector..
- You will develop credibility with clients by demonstrating professionalism, discretion, and sound commercial acumen
- You will also engage effectively with internal stakeholders to ensure clear communication and coordination of activities critical to business objectives.
Employee Benefits
- Supportive and collaborative team environment.
- Opportunities for professional development and career growth.
- Be part of a company that values innovation and efficiency.
Our Vision
Maintain, develop, and grow long term sustainable partnerships with our employees and clients by ensuring transparency, quality, safety, environmental awareness in our service delivery across Australia. Together with our 56+ years’ experience within the cleaning industry, our growth and business strategy will be one driven from contemporary methodologies through technology advancement and our continual commitment to the environment through our ESG targets and objectives.
Our Values
- Safety in everything we do
- Team collaboration and respect
- Environment & Sustainability
- Exceptional customer service
- People, Passion & Pride
Important
- All applicants must be willing to undergo and successfully complete a police and working with children check as a condition of employment.
- If required, random drug and alcohol tests.
- Applicants who are not Australian Citizens or Permanent Residents must provide proof of entitlement to work including any restrictions on hours of work.
Aboriginal and/or Torres Strait Islanders are encouraged to apply.
We acknowledge that diversity in Menzies workforce increases the effectiveness of teams and our capacity for innovation. We welcome applications from Indigenous people, workers of all ages, people with disabilities, people who identify as LGBTIQ+ and those from culturally and linguistically diverse backgrounds.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Facilities Services
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Cleaning Contracts Manager - Bayside, VIC (full-time role) employer: Menzies Facility Services
Contact Detail:
Menzies Facility Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Contracts Manager - Bayside, VIC (full-time role)
✨Tip Number 1
Familiarise yourself with the specific cleaning contracts and clients Menzies Facility Services works with. Understanding their operational needs and challenges will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Menzies Facility Services. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience in managing cleaning contracts and leading teams. Be ready to share specific examples of how you've improved service quality or resolved client issues in the past.
✨Tip Number 4
Showcase your understanding of sustainability practices in the cleaning industry. Menzies values environmental awareness, so highlighting any relevant experience or initiatives can set you apart from other candidates.
We think you need these skills to ace Cleaning Contracts Manager - Bayside, VIC (full-time role)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial cleaning contract management. Use specific examples that demonstrate your organisational and problem-solving skills, as well as your ability to manage multiple stakeholders.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of their values, such as safety and sustainability, and how your background aligns with their vision.
Highlight Relevant Qualifications: Clearly list any relevant qualifications in Commercial Cleaning Contract Management. If you have certifications or training that relate to the role, make sure to include them prominently in your application.
Prepare for Potential Questions: Think about the key responsibilities mentioned in the job description and prepare answers to potential interview questions. Be ready to discuss how you would handle client relationships and operational changes effectively.
How to prepare for a job interview at Menzies Facility Services
✨Showcase Your Organisational Skills
As a Cleaning Contracts Manager, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've successfully managed multiple contracts or projects simultaneously, highlighting your ability to prioritise tasks and meet deadlines.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you've handled challenges in previous roles. Prepare to share instances where you identified potential issues before they escalated and the steps you took to resolve them effectively.
✨Emphasise Communication Skills
This role requires excellent communication with clients and team members. Be ready to discuss how you've built relationships with stakeholders and ensured clear communication across various teams, especially in a customer-facing context.
✨Align with Company Values
Familiarise yourself with Menzies Facility Services' values, such as safety, teamwork, and sustainability. During the interview, express how your personal values align with theirs and provide examples of how you've demonstrated these values in your work.
