At a Glance
- Tasks: Manage transport administration and customer service in a fast-paced environment.
- Company: Join Menzies Distribution Solutions, a leader in logistics and distribution.
- Benefits: Enjoy 20 days annual leave, paid volunteer day, and exclusive discounts.
- Other info: Flexible working arrangements and opportunities for career progression.
- Why this job: Be part of a dynamic team and make a real impact in transport operations.
- Qualifications: Previous admin experience and strong computer skills are essential.
The predicted salary is between 32000 - 33000 £ per year.
Menzies Distribution Solutions are currently looking for a Transport Administrator to join our team based in Droitwich. Having previous transport related administration and customer service experience gained within a fast paced distribution environment, the ideal candidate would be flexible and accounting administration would be an advantage.
The Details
- Salary: £32,000 - £33,000 Per Annum (dependant on experience)
- Pattern: 4 On/4 Off Days
- Hours: 06:00 - 18:00
- Hours Per Week: 42 average
- Parking Onsite
Key Duties and Accountabilities
- Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Answering and responding to all incoming calls/emails in a prompt and polite manner.
- Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
- Liaising with the management team ensuring the smooth operation of the transport department.
- Monitor and chase documentation in support of the transport operation.
- Produce statistics as and when required.
- Undertake administrative and filing duties to meet needs of the Transport Department.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Dealing with customer and supplier enquiries and complaints from investigation through to closure.
- Ensuring that customer requirements are administered in a timely controlled and recorded manner.
- Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
Key Experiences and Qualifications
- Excellent computer literacy (Microsoft Office, Word & Excel)
- Previous administration experience
- Good numeric skills – including accuracy
Technical Skills and Behavioural Competencies
- Well developed verbal and written communication skills
- Strong analytical and numeracy skills
- Good level of financial understanding
- Flexibility
- Help maintain a motivating focused team environment
- Enthusiastic and energetic personality
- Enjoys working to deadlines
- Ability to work on own initiative, demonstrates organisational skills
Benefits
- Time For You: Relax with 20 days annual leave.
- Give Back: Receive a paid day to volunteer for a charity of your choice.
- Appreciating You & Others: Celebrate special moments with Value Awards!
- Driver of the Year Awards, with 3 days paid leave for our finalists, including a fun filled day out for you and your partner and attendance to the awards ceremony with guest speakers.
- Your Future: Join our contributory workplace pension scheme for financial security.
- Exclusive Discounts: Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE!
- Progression & Training: Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. A paid day leave per year for your periodic CPC Training provided by us.
- Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans. In addition to this there is Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling.
INCLUSION
Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Transport Adminstrator employer: Menzies Distribution Solutions
Menzies Distribution Solutions is an exceptional employer, offering a supportive and inclusive work culture in Droitwich that prioritises employee well-being and development. With competitive salaries, generous benefits including 20 days annual leave, a paid day for volunteering, and unique training opportunities, we empower our Transport Administrators to thrive in their roles while enjoying a healthy work-life balance. Join us to be part of a motivated team where your contributions are valued and recognised.
Contact Details:
Menzies Distribution Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Transport Adminstrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Menzies Distribution Solutions. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to transport administration and customer service. Think about your past experiences and how they relate to the role. We can even help you with some mock interviews if you need it!
✨Tip Number 3
Show off your skills! During the interview, highlight your computer literacy and numeric skills. Bring examples of how you've used these in previous roles, especially in a fast-paced environment. This will demonstrate that you’re ready to hit the ground running.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Transport Administrator role.
We think you need these skills to ace Transport Adminstrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport Administrator role. Highlight any previous transport-related admin experience and customer service skills that match what we're looking for. This shows us you understand the job and are genuinely interested!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the key duties in the job description, and don’t forget to show off your enthusiasm for the role!
Show Off Your Skills:We want to see your computer literacy and numeric skills in action! If you've got experience with Microsoft Office, especially Excel, make sure to mention it. Any examples of how you've used these skills in past roles will really help us picture you in the job.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the other cool opportunities we have at Menzies Distribution Solutions!
How to prepare for a job interview at Menzies Distribution Solutions
✨Know Your Stuff
Before the interview, brush up on your transport administration knowledge. Familiarise yourself with common industry terms and processes, as well as the specific duties mentioned in the job description. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since the role involves engaging with customers, be ready to share examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate professionally and courteously, as this is key to making a good impression.
✨Demonstrate Your Flexibility
The job requires flexibility, so think of instances where you've adapted to changing situations or worked under pressure. Be prepared to discuss how you manage your time and priorities, especially in a fast-paced environment.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or training opportunities. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
