Transport Co-Ordinator (Nights)

Overview

Menzies Distribution Solutions are looking for a Transport Co-Ordinator to join our team, providing a first class service in Wakefield. The purpose of this role is to report and provide full support to the Transport Supervisor with regard to all transport administration and compliance. Having previous transport related administration and customer service experience gained within a fast paced distribution environment, the ideal candidate would be flexible.

Key Duties and Responsibilities

• Engage all external and internal customers by communicating in a friendly and professional manner, ensuring a good impression is maintained at all times.
• Track & Trace
• Entering KPI\’S into the system
• Answering and responding to all incoming calls in a prompt and polite manner.
• Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
• Liaising with the management team ensuring the smooth operation of the transport department.
• Monitor and chase documentation in support of the transport operation.
• Undertake filing duties to meet needs of the Transport Department.
• Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
• Maintain a harmonious people and customer focused team working environment, always seeking opportunities to improve stakeholder experience.
• Maintain and expand an excellent proactive relationship with existing customers and suppliers.
• Dealing with customer and supplier enquiries and complaints from investigation through to closure.
• Ensuring that customer requirements are administered in a timely, controlled and recorded manner.
• Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
• Enter accurate data on to all internal systems and reports.
• Maintain data security and integrity in line with business needs.
• Maintain a safe working environment that complies with all aspects of the company’s H&S policy.
• Scanning and processing of daily PODs.
• Driver prebrief and debriefs.

Key Experience And Qualifications

• Excellent computer literacy (Microsoft Office, Word & Excel)
• Previous administration experience
• Good numeric skills – including accuracy

Technical Skills And Behavioral Competencies

• Well developed verbal and written communication skills
• Strong analytical and numeracy skills
• Good level of financial understanding
• Flexibility
• Help maintain a motivating focused team environment
• Enthusiastic and energetic personality
• Enjoys working to deadlines
• Ability to work on own initiative, demonstrates organisational skills

Benefits

• Pension Scheme
• Employee Assistance Program

Inclusion

Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work, and we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we are open to flexible working arrangements where appropriate.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Transportation, Logistics, Supply Chain and Storage