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For Companies At a Glance
- Tasks: Support the transport department with admin duties and customer service in a fast-paced environment.
- Company: Join Menzies Distribution Solutions, a leader in logistics and transport.
- Benefits: Enjoy a pension scheme, health benefits, and a supportive work culture.
- Why this job: Be part of a dynamic team and make a real impact in transport operations.
- Qualifications: Previous admin experience and strong communication skills are essential.
- Other info: Flexible hours and opportunities for personal growth in an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Transport Admin Assistant – Overview
Join to apply for the Transport Admin Assistant role at Menzies Distribution Solutions Ltd. We are looking for a candidate with previous transport‑related administration and customer service experience gained within a fast‑paced distribution environment. The ideal candidate will be flexible, have some accounting administration background, and can support the smooth operation of our transport department based in Clitheroe.
Base Pay Range
Transport Administrator – The actual pay will be based on skills and experience. Please speak with your recruiter to learn more.
Key Duties and Accountabilities
- Engage all external and internal customers by communicating in a friendly and professional manner, ensuring that a good impression is maintained at all times.
- Answer and respond to all incoming calls/emails promptly and politely.
- Ensure all internal/external customer queries or concerns are dealt with professionally, friendly and courteous.
- Liaise with the management team to ensure the smooth operation of the transport department.
- Monitor and chase documentation in support of the transport operation.
- Produce statistics as and when required.
- Undertake administrative and filing duties to meet the needs of the Transport Department.
- Deal with customer orders to ensure quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Deal with customer and supplier enquiries and complaints from investigation through to closure.
- Ensure that customer requirements are administered in a timely controlled and recorded manner.
- Ensure that all work carried out is accounted for and that processes for accurate charging and an auditable trail are in place and followed.
Key Experiences and Qualifications
- Previous administration experience.
- Good numeric skills – including accuracy.
Technical Skills and Behavioural Competencies
- Well developed verbal and written communication skills.
- Strong analytical and numeracy skills.
- Good level of financial understanding.
- Flexibility.
- Help maintain a motivating focused team environment.
- Enthusiastic and energetic personality.
- Enjoys working to deadlines.
- Ability to work on own initiative, demonstrates organisational skills.
- Pension Scheme.
- Employee Assistance Program – Health and Wellbeing Benefits.
INCLUSION
Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work, and we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential.
Seniority level
Associate
Employment type
Part‑time
Job function
Supply Chain
Industries
Transportation, Logistics, Supply Chain and Storage
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Transport Admin Assistant employer: Menzies Distribution Solutions Ltd
Contact Detail:
Menzies Distribution Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Admin Assistant
✨Tip Number 1
Get to know the company! Research Menzies Distribution Solutions and understand their values and operations. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves engaging with customers and colleagues, make sure you can express yourself clearly and professionally. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be proactive! If you have any questions or need clarification about the role, don’t hesitate to reach out to the recruiter. Showing initiative can set you apart from other candidates and demonstrate your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable navigating online platforms, which is a great skill for a Transport Admin Assistant.
We think you need these skills to ace Transport Admin Assistant
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous transport-related admin and customer service experience you have. We want to see how your background fits with the fast-paced environment we thrive in!
Be Professional and Friendly: When writing your application, keep a friendly yet professional tone. Remember, we value good communication skills, so let your personality shine through while maintaining that professionalism.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Transport Admin Assistant role by mentioning specific duties from the job description that you’re excited about. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Menzies Distribution Solutions Ltd
✨Know Your Stuff
Before the interview, brush up on your transport-related administration knowledge. Familiarise yourself with common industry terms and processes, as well as the specific duties mentioned in the job description. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since the role involves engaging with customers, be ready to share examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate professionally and courteously, as this is key to making a good impression.
✨Demonstrate Your Flexibility
The job requires someone who can adapt to a fast-paced environment. Be prepared to discuss situations where you’ve had to be flexible or work under pressure. This will help illustrate your ability to thrive in a dynamic setting.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics, the transport department's challenges, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
