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For Companies At a Glance
- Tasks: Support the transport department with admin duties and customer service in a fast-paced environment.
- Company: Join Menzies Distribution Solutions, a leader in logistics and transport.
- Benefits: Enjoy a pension scheme, health benefits, and a supportive work culture.
- Why this job: Be part of a dynamic team and make a real impact in transport operations.
- Qualifications: Previous admin experience and strong communication skills are essential.
- Other info: Flexible hours and opportunities for personal growth in an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Transport Admin Assistant – Menzies Distribution Solutions Ltd
Join our team at Menzies Distribution Solutions Ltd in Clitheroe. We are looking for a Transport Administrator with prior transport-related administration and customer service experience in a fast-paced distribution environment.
Details
- Salary: £12,698 Per Annum
- Pattern: Monday To Friday
- Hours Per Week: 20 Hours
- Hours: 09:00-13:00 (negotiable)
- Holiday Allowance: 10 Days plus Bank Holidays, if applicable
- Monthly Pay
- Parking Onsite
Key Duties and Accountabilities
- Engage internal and external customers by communicating in a friendly and professional manner, ensuring a good impression at all times.
- Answer all incoming calls/emails promptly and politely.
- Handle all customer queries or concerns in a professional, friendly and courteous manner.
- Liaise with the management team to ensure the smooth operation of the transport department.
- Monitor and chase documentation to support transport operations.
- Produce statistics as and when required.
- Undertake administrative and filing duties to meet the needs of the Transport Department.
- Process customer orders ensuring quality accuracy, delivery timelines, instructions and communication to all depot staff.
- Handle customer and supplier enquiries and complaints from investigation through to closure.
- Ensure customer requirements are administered in a timely, controlled and recorded manner.
- Maintain accurate charging processes and an auditable trail.
Key Experiences and Qualifications
- Excellent computer literacy (Microsoft Office, Word & Excel)
- Previous administration experience
- Good numeric skills – including accuracy
Technical Skills and Behavioural Competencies
- Well-developed verbal and written communication skills
- Strong analytical and numeracy skills
- Good level of financial understanding
- Flexibility
- Ability to help maintain a motivating focused team environment
- Enthusiastic and energetic personality
- Enjoys working to deadlines
- Ability to work on own initiative, demonstrates organisational skills
Benefits
- Time for you: Relax with a competitive holiday allowance.
- Give Back: Receive a paid day to volunteer for a charity of your choice.
- Appreciating You & Others: Celebrate special moments with Value Awards – Driver of the Year Awards, 3 days paid leave for finalists, and a fun-filled day out for you and your partner with attendance to the awards ceremony.
- Your Future: Join our contributory workplace pension scheme.
- Exclusive Discounts: Through your Healthcare Cash Plan access to a discount portal (travel, hotels, cinema tickets, days out, etc.) plus 20% off your mobile line rental at EE.
- Progression & Training: Unique industry training such as LST, Moffett, Manual Handling, Double Decker & Load Security. Paid day leave per year for periodic CPC Training provided by us.
- Health & Wellness: Healthcare Cash Plan, Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling.
Inclusion
Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce. We aim to encourage an inclusive culture where people can feel empowered to be the best they can be and reach their full potential. We provide flexible working arrangements where appropriate.
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Transport Admin Assistant employer: Menzies Distribution Solutions Ltd
Contact Detail:
Menzies Distribution Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Admin Assistant
✨Tip Number 1
Get to know the company! Research Menzies Distribution Solutions and understand their values and operations. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves engaging with customers and colleagues, make sure you can express yourself clearly and professionally. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be proactive! If you have any questions or need clarification about the role, don’t hesitate to reach out to the recruiter. Showing initiative can set you apart from other candidates and demonstrate your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable navigating online platforms, which is a great skill for a Transport Admin Assistant.
We think you need these skills to ace Transport Admin Assistant
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous transport-related admin and customer service experience you have. We want to see how your background fits with the fast-paced environment we thrive in!
Be Professional and Friendly: When writing your application, keep a friendly yet professional tone. Remember, we value good communication skills, so let your personality shine through while maintaining that professionalism.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Transport Admin Assistant role by mentioning specific duties from the job description that you’re excited about. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Menzies Distribution Solutions Ltd
✨Know Your Stuff
Before the interview, brush up on your transport-related administration knowledge. Familiarise yourself with common industry terms and processes, as well as the specific duties mentioned in the job description. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since the role involves engaging with customers, be ready to share examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate professionally and courteously, as this is key to making a good impression.
✨Demonstrate Your Flexibility
The job requires someone who can adapt to a fast-paced environment. Be prepared to discuss situations where you’ve had to be flexible or work under pressure. This will help illustrate your ability to thrive in a dynamic setting.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics, the transport department's challenges, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
