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- Tasks: Lead the planning of transport operations and support various contracts in a fast-paced environment.
- Company: Join Menzies Distribution Solutions, a leader in transport and logistics.
- Benefits: Enjoy 28 days holiday, paid volunteer day, and exclusive discounts on travel and health.
- Why this job: Make a real impact in transport planning while developing your skills and career.
- Qualifications: Experience in transport planning and strong computer literacy required.
- Other info: Inclusive culture with opportunities for progression and unique industry training.
The predicted salary is between 36000 - 48000 £ per year.
Join to apply for the Lead Transport Planner role at Menzies Distribution Solutions Ltd. Menzies Distribution Solutions are looking for a Lead Transport Planner to join our team based in Coalville. Reporting to the Planning Manager you will provide full support to various different contracts, having the ability to juggle responsibilities and support the wider team. The ideal candidate will have experience in a fast‑paced transport environment dealing with the planning of Class 1 vehicles only.
What You Want To Know
- Salary: £42,400 per annum
- Working Week: Monday - Friday
- Hours: 08:00/08:30 - 18:00/18:30
- Monthly Pay
- Onsite Parking
Duties
- Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Answering and responding to all incoming calls in a prompt and polite manner.
- Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
- Liaising with the management team ensuring the smooth operation of the Planning Centre.
- Ensure all inbound/outbound paperwork is completed promptly and accurately.
- Monitor and chase documentation in support of the transport operation.
- Produce statistics as and when required.
- Ensure Planning team has full understanding of their responsibilities around Planning Centre KPI’s.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve our stakeholder’s experience.
- Maintain and expand an excellent proactive relationship with existing customers and suppliers.
- Dealing with customer and supplier enquiries and complaints from investigation through to closure.
- Ensuring that customer requirements are administered in a timely controlled and recorded manner.
- Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
- Support and develop the process of Continuous Improvement, challenging working conditions, systems and behaviours to increase performance and employee satisfaction.
- Enter accurate data on to all internal systems and reports.
- Work closely with the Accounts and Finance teams in order to fully understand Customer and Suppliers requirement and expectations.
- Maintain data security and integrity in line with business needs.
- Creation of customer KPI reports.
- Collation of accurate data to create customer invoices.
- Maintain a safe working environment that complies with all aspects of the company’s H & S Policy.
Requirements
- Knowledge of Drivers Hours.
- Knowledge of Tachograph and WTD legislation.
- Excellent computer literacy (Microsoft Office, Word & Excel).
- Previous administration experience.
- Good numeric skills – including accuracy.
Benefits
- Time For You: Relax with 28 days of holiday inclusive of bank holidays.
- Give Back: Receive a paid day to volunteer for a charity of your choice.
- Appreciating You & Others: Celebrate special moments with Value Awards!
- Driver of the Year Awards, with 3 days paid leave for our finalists, including a fun filled day out for you and your partner and attendance to the awards ceremony with guest speakers.
- Your Future: Join our contributory workplace pension scheme for financial security.
- Exclusive Discounts: Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE!
- Progression & Training: Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. A paid day leave per year for your periodic CPC Training provided by us.
- Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans. In addition to this there is Virtual GP access, On‑Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling.
Inclusion
Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Seniority level: Mid‑Senior level
Employment type: Contract
Job function: Management and Manufacturing
Industries: Transportation, Logistics, Supply Chain and Storage
Lead Transport Planner employer: Menzies Distribution Solutions Ltd
Contact Detail:
Menzies Distribution Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Transport Planner
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at Menzies Distribution Solutions. A friendly chat can open doors and give you insights that might just help you land that Lead Transport Planner role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of drivers' hours and tachograph legislation. Show us you know your stuff and can handle the fast-paced environment we thrive in!
✨Tip Number 3
Practice your communication skills! Since you'll be engaging with customers and suppliers, being able to convey information clearly and professionally is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Menzies Distribution Solutions.
We think you need these skills to ace Lead Transport Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Transport Planner role. Highlight your experience in fast-paced transport environments and any relevant skills that match the job description. We want to see how you can juggle responsibilities and support the team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Menzies Distribution Solutions. Be sure to mention your knowledge of drivers' hours and tachograph legislation, as these are key for the role.
Show Off Your Communication Skills: Since the role involves engaging with customers and the management team, make sure to showcase your communication skills in your application. We love candidates who can maintain a friendly and professional manner, so let that personality shine through!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Menzies Distribution Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of drivers' hours, tachograph regulations, and WTD legislation. Being able to discuss these topics confidently will show that you're well-prepared and understand the key aspects of the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed transport planning in a fast-paced environment. Highlight how you juggled responsibilities and supported your team, as this is crucial for the Lead Transport Planner position.
✨Communicate Like a Pro
Since the role involves liaising with customers and suppliers, practice your communication skills. Be ready to demonstrate how you handle queries and complaints professionally and courteously, ensuring a positive experience for all stakeholders.
✨Emphasise Continuous Improvement
Menzies Distribution Solutions values continuous improvement, so come prepared with ideas on how you can contribute to enhancing processes and performance. Discuss any previous initiatives you've led or been part of that improved efficiency or employee satisfaction.
