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For Companies At a Glance
- Tasks: Manage transport administration and customer service in a fast-paced environment.
- Company: Join Menzies Distribution Solutions, a leader in logistics and transportation.
- Benefits: Enjoy 28 days holiday, paid volunteer day, and exclusive discounts.
- Why this job: Be part of a dynamic team and make a real impact in transport operations.
- Qualifications: Previous admin experience and strong communication skills are essential.
- Other info: Flexible working arrangements and unique training opportunities available.
The predicted salary is between 30000 - 42000 £ per year.
Menzies Distribution Solutions are currently looking for a Transport Administrator to join our team based in Broxbourne. Having previous transport related administration and customer service experience gained within a fast paced distribution environment, the ideal candidate would be flexible and accounting administration would be an advantage.
The Details
- Pattern: Monday - Friday
- Hours: 08:00 - 17:30
- Monthly Pay
- Parking Onsite
Key Duties and Accountabilities (Will include but not be limited to):
- Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Answering and responding to all incoming calls/emails in a prompt and polite manner.
- Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
- Liaising with the management team ensuring the smooth operation of the transport department.
- Monitor and chase documentation in support of the transport operation.
- Produce statistics as and when required.
- Undertake administrative and filing duties to meet needs of the Transport Department.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Dealing with customer and supplier enquiries and complaints from investigation through to closure.
- Ensuring that customer requirements are administered in a timely controlled and recorded manner.
- Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
Key Experiences and Qualifications
- Previous administration experience
- Good numeric skills - including accuracy
Technical Skills and Behavioural Competencies
- Well developed verbal and written communication skills
- Strong analytical and numeracy skills
- Good level of financial understanding
- Flexibility
- Help maintain a motivating focused team environment
- Enthusiastic and energetic personality
- Enjoys working to deadlines
- Ability to work on own initiative, demonstrates organisational skills
Time For You: Relax with 28 days of holiday inclusive of bank holidays.
Give Back: Receive a paid day to volunteer for a charity of your choice.
Appreciating You & Others: Celebrate special moments with Value Awards! Driver of the Year Awards, with 3 days paid leave for our finalists, including a fun filled day out for you and your partner and attendance to the awards ceremony with guest speakers.
Your Future: Join our contributory workplace pension scheme for financial security.
Exclusive Discounts: Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE!
Progression & Training: Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. A paid day leave per year for your periodic CPC Training provided by us.
Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans. In addition to this there is Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling.
INCLUSION: Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Transport Administrator in Broxbourne employer: Menzies Distribution Solutions Ltd
Contact Detail:
Menzies Distribution Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Broxbourne
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those at Menzies Distribution. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching Menzies Distribution. Know their values and what they look for in a Transport Administrator. This will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with customers and colleagues, being able to express yourself clearly and professionally is key. Try mock interviews with friends or family.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Menzies Distribution.
We think you need these skills to ace Transport Administrator in Broxbourne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Transport Administrator role. Highlight your previous transport-related administration and customer service experience, as well as any relevant skills that match the job description.
Show Off Your Communication Skills: Since this role involves engaging with customers and colleagues, it's crucial to demonstrate your verbal and written communication skills. Use clear and professional language in your application to reflect how you would interact in the workplace.
Be Specific About Your Experience: When detailing your past roles, be specific about your achievements and responsibilities. Mention any experience with documentation, customer queries, or administrative tasks that align with the key duties of the Transport Administrator position.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s a straightforward process, and we’re excited to see your application come through!
How to prepare for a job interview at Menzies Distribution Solutions Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Transport Administrator role. Familiarise yourself with the key duties and accountabilities listed in the job description. This will help you tailor your answers to show how your experience aligns with what Menzies Distribution Solutions is looking for.
✨Showcase Your Customer Service Skills
Since the role involves engaging with both internal and external customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you handled queries or complaints effectively, demonstrating your friendly and professional communication style.
✨Demonstrate Your Organisational Skills
The Transport Administrator position requires strong organisational skills. Be ready to share how you've managed multiple tasks or deadlines in a fast-paced environment. Highlight any tools or methods you use to stay organised, as this will show your potential employer that you can handle the demands of the role.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture at Menzies Distribution Solutions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
