Senior Information Technology Director in London

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

The Head of IT & Airport Systems (Europe) will be responsible for managing and overseeing all IT and Airport Operational Systems across the European region. In addition, the role will also have responsibility for the continuous development, rollout and implementation as applicable on standardising our operational resource, planning and allocation tools. The post holder will work closely with the Menzies Aviation European Functional teams to provide best-in-class IT and Airport Systems support.

What you will be doing:

• Monitoring and maintaining IT service level within the region and act as the liaison officer between regional and corporate IT.
• Managing the implementation of new systems, maintain a secure fit-for-purpose IT infrastructure and connectivity and manage existing operations and implementation of new IT processes in accordance with ITIL standards and corporate policies.
• Overseeing the use of standard technology across the Europe regions sites, including development, implementation, and business assessment align the IT Strategy with the Europe region.
• Ensuring security of data, network access and backup systems following central governance and standards.
• Day-to-day management of IT standard processes across the region including service management, internal, virtual ServiceDesk and security.
• Working closely with the regional business lead to determine the maintenance and growth required for the network, applications and end user compute for all business across the region, providing requirements to central teams for sign off.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Qualifications:

• Degree/postgraduate qualification or demonstrable experience within IT or Project Management.
• Excellent leadership and people management skills.
• Experience in business development, sales, and commercial negotiation & pricing.
• General management experience at a senior level.
• Extensive management and/or support service experience, preferably in a ground handling, aviation, or a logistics environment.

Diversity:

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Aviation Vacancy Type: Full-Time Permanent

Closing Date: 28 August 2026