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- Tasks: Process freight and mail documentation while ensuring compliance with regulations.
- Company: Join Menzies Aviation, a global leader in time-critical logistics since 1833.
- Benefits: Enjoy a safe working environment and opportunities for personal growth.
- Why this job: Be part of a diverse team making an impact in the aviation industry.
- Qualifications: Must have AVSEC Security Level CO certification and extensive cargo experience.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
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People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
You will be required to process documentation pertaining to freight and mail by clerical and computerized methods in accordance with Company procedures and Governmental regulations. Full compliance with Company Security and H&S policies is mandatory.
What you will be doing
- Ensure the accurate processing of documentation in all areas in accordance with operational procedures, handling briefs, and Customers\’ Service Level Agreements, including special handling e.g. HUM, DGR, VUN, VAL, Radioactive material.
- Ensure final figures are sent as per SLA.
- Perform all aspects of the day-to-day clerical operation and achieve a high level of service and productivity.
- Liaise with clerical Supervisors to ensure fully informed.
- Carry out Dangerous Goods checks and adhere to IATA and carrier regulations.
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety, and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business, there is a potential risk to health, safety, and welfare through the misuse of alcohol and drugs. As such, the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.
What we are looking for
- Must have AVSEC Security Level CO (old Level D) certification or higher.
- Must have extensive cargo experience.
- Must have excellent practical knowledge of Hermes.
- Ability to plan and prioritize effectively is imperative.
- Ability to work effectively & efficiently to tight & flexible deadlines is essential.
Diversity
Menzies Aviation is a committed equal opportunity employer and encourages applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, or maternity. We strive to create an inclusive working environment where the diverse knowledge, perspectives, experiences, and approaches of our global workforce are valued and everyone can reach their full potential.
Please be aware that as part of our recruitment process, we may use various resourcing tools to assess your skills and experience in relation to the role.
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LHR - Cargo Office Agent employer: Menzies Aviation
Contact Detail:
Menzies Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LHR - Cargo Office Agent
✨Tip Number 1
Familiarise yourself with the IATA regulations and the specific requirements for handling dangerous goods. This knowledge will not only help you in the role but also demonstrate your commitment to safety and compliance during the interview.
✨Tip Number 2
Network with current or former Cargo Office Agents through platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your discussions with us.
✨Tip Number 3
Showcase your experience with Hermes and any other relevant cargo management systems during your conversations. Being able to discuss specific scenarios where you've effectively used these tools will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you prioritise tasks and manage tight deadlines. Providing examples of past experiences where you've successfully navigated high-pressure situations will highlight your ability to thrive in this role.
We think you need these skills to ace LHR - Cargo Office Agent
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements. Highlight key skills such as cargo experience and AVSEC Security Level CO certification that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience in cargo operations and any certifications you hold. Use specific examples to demonstrate your ability to handle documentation and comply with safety regulations.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the aviation industry and your commitment to safety and compliance. Mention how your skills align with the company's values and the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or typos. A polished application reflects your attention to detail, which is crucial for the role of Cargo Office Agent.
How to prepare for a job interview at Menzies Aviation
✨Know Your Cargo Regulations
Familiarise yourself with IATA regulations and the specific requirements for handling dangerous goods. Being able to discuss these regulations confidently will show your expertise and commitment to safety.
✨Demonstrate Attention to Detail
Since the role involves processing documentation accurately, be prepared to provide examples of how you've ensured accuracy in previous roles. Highlight any experience you have with compliance and documentation.
✨Showcase Your Experience with Hermes
As extensive cargo experience and knowledge of Hermes is essential, be ready to discuss your practical experience with this system. Mention specific tasks you've completed using Hermes that relate to the job.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle tight deadlines and prioritise tasks. Think of scenarios from your past work where you successfully managed multiple responsibilities and how you achieved high productivity.
