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For Companies At a Glance
- Tasks: Process freight and mail documentation accurately while ensuring compliance with regulations.
- Company: Join a global leader in aviation logistics, operating in 65 countries since 1833.
- Benefits: Enjoy a safe working environment and the chance to grow in a diverse team.
- Why this job: Be part of a passionate team that values safety, productivity, and personal growth.
- Qualifications: Must have AVSEC Security Level CO certification and extensive cargo experience.
- Other info: We promote an inclusive workplace and welcome applicants from all backgrounds.
The predicted salary is between 21600 - 36000 £ per year.
Overview
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents. But at the heart of our business is our people.
Role Purpose
You will be required to process documentation pertaining to freight and mail by clerical and computerized methods in accordance with Company procedures, and Governmental regulations. Full compliance with Company Security and H&S policies is mandatory.
What You Will Be Doing
- Ensure the accurate processing of documentation in all areas in accordance with operational procedures, handling briefs, and Customers\\\’ Service Level Agreements, including special handling e.g. HUM, DGR, VUN, VAL, Radioactive material.
- Ensure final figures are sent as per SLA.
- Perform all aspects of the day-to-day clerical operation and achieve a high level of service and productivity.
- Liaise with clerical Supervisors to ensure fully informed.
- Carry out Dangerous Goods checks and adhere to IATA and carrier regulations.
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
Safety, Security, Wellbeing and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.
What We Are Looking For
- Must have AVSEC Security Level CO (old Level D) certification or higher.
- Must have extensive cargo experience.
- Must have excellent practical knowledge of Hermes.
- Ability to plan and prioritise effectively imperative.
- Ability to work effectively & efficiently to tight & flexible deadlines essential.
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter at Katarzyna Mroz (katarzyna.mroz@menziesaviation.com) if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
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LHR - Cargo Office Agent employer: Menzies Aviation
Contact Detail:
Menzies Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LHR - Cargo Office Agent
✨Tip Number 1
Familiarise yourself with the IATA regulations and dangerous goods handling procedures. This knowledge will not only help you in the role but also demonstrate your commitment to safety and compliance during the interview.
✨Tip Number 2
Highlight your experience with cargo operations, especially if you've worked with Hermes before. Be ready to discuss specific examples of how you've successfully managed documentation and adhered to service level agreements.
✨Tip Number 3
Showcase your ability to work under pressure by preparing examples of how you've met tight deadlines in previous roles. This will illustrate your capability to thrive in a fast-paced environment, which is crucial for this position.
✨Tip Number 4
Research Menzies Aviation's values and culture. During your interactions, align your responses to reflect these values, demonstrating that you're not just a fit for the role, but also for the company as a whole.
We think you need these skills to ace LHR - Cargo Office Agent
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements. Make sure you can demonstrate how your skills and experience align with the role of a Cargo Office Agent.
Highlight Relevant Experience: In your CV and cover letter, emphasise your cargo experience and any relevant certifications, such as AVSEC Security Level CO. Provide specific examples of how you've successfully handled documentation and compliance in previous roles.
Tailor Your Application: Customise your CV and cover letter for this position. Use keywords from the job description, such as 'IATA regulations' and 'Dangerous Goods checks', to show that you understand the industry and the specific requirements of the job.
Proofread Your Documents: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Menzies Aviation
✨Know Your Cargo Regulations
Familiarise yourself with IATA regulations and the specific requirements for handling dangerous goods. Being able to discuss these regulations confidently will show your expertise and commitment to safety.
✨Demonstrate Attention to Detail
Since the role involves processing documentation accurately, be prepared to provide examples of how you've ensured accuracy in previous roles. Highlight any experience you have with compliance and documentation.
✨Showcase Your Experience with Hermes
As extensive cargo experience and practical knowledge of Hermes is required, be ready to discuss your familiarity with this system. If possible, share specific instances where you've used it effectively in your past roles.
✨Emphasise Your Planning Skills
The ability to plan and prioritise effectively is crucial for this role. Prepare to discuss how you've managed tight deadlines in the past and how you approach prioritising tasks in a busy environment.
