Job Details
Description
Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
Responsible for assisting and transporting airline passengers requiring assistance, including wheelchair assistance at the airport.
What you will be doing
- Push wheelchair passengers to and from gates
- Roll customer-occupied wheelchair safely down the jet bridge
- Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
- Complete any necessary wheelchair or incident reports
- Follow dispatcher gate orders
- Maintain a friendly and positive attitude and is attentive to each passenger's individual needs; by assisting passengers with any problems, questions, or concerns
- Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
- Exceed customer service standards
- Carry out other duties as assigned
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for:
- Ability to work various shifts
- Strong customer service skills
- Strong verbal and communication skills
- Able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
- Able to lift up to 70lbs.
- High School Graduate or General Education Degree (GED) is preferred
- Ability to obtain an airport badge
- Must be 18 years of age and eligible to work in the US
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
Qualifications
Skills
Behaviors
Required
Team Player
Works well as a member of a group
Enthusiastic
Shows intense and eager enjoyment and interest
Motivations
Required
Growth Opportunities
Inspired to perform well by the chance to take on more responsibility
Self-Starter
Inspired to perform without outside help
Goal Completion
Inspired to perform well by the completion of tasks
Education
Required
High School or better.
Experience
Licenses & Certifications
#J-18808-Ljbffr
Ind Wheelchair Agent $12Hr Plus Tips* 8:30Pm-12:30Am employer: Menzies Aviation
At Menzies Aviation, we pride ourselves on our people-centric approach, fostering a culture of safety, inclusivity, and professional growth. As an Aircraft De-icing Supervisor at London Heathrow Airport, you will lead a dedicated team in a dynamic environment, with access to comprehensive training and development opportunities that empower you to excel in your role. Join us and be part of a global leader in aviation services, where your contributions are valued and your career can soar.
