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For Companies At a Glance
- Tasks: Coordinate operations and ensure top-notch service for airline customers.
- Company: Join a leading player in the global aviation industry since 1833.
- Benefits: Inclusive workplace, career growth, and a commitment to safety and wellbeing.
- Why this job: Be part of a dynamic team delivering world-class service in aviation.
- Qualifications: Organised, detail-oriented, and able to thrive under pressure.
- Other info: Diversity is key; we welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Overview
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents. But at the heart of our business is our people.
Role Purpose
This role will require the individual to carry out any duties documented in our dispatcher job description. To assist the Operations Supervisor in the day-to-day running of the Operations department. You will be the first point of contact to the station for all customers and airport. You will be responsible for co-ordinating and allocating staff and resources to fulfil our service standards for our Customer Airlines. You will ensure that our dispatch role is delivered safely, on time and consistently in line with service level standards set for both on time and station performance. To influence and facilitate the consistent delivery of a "World Class" product to our Airline Customers.
What You Will Be Doing
- Provide a professional line of communication for internal and external stakeholders for the station, ensuring all relevant information is retained and passed accurately.
- Manage the recording and billing for airline customers in RSMS, ensuring all billable services are entered in a timely manner for each airline.
- Supervise the proper maintenance of flight files, auditing as necessary.
- Manage RSMS so that all information is accurate and documented in a timely manner to assist other third parties.
- Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our customer airlines.
Safety, Security, WellBeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What We Are Looking For
- Well organised with good attention to detail, proactive and able to work as part of a dynamic team.
- Ability to work within a pressured environment being flexible to adapt to changing demands / circumstances.
- Able to recognise and deal with challenges promptly and efficiently.
- Proof of Right To Work in the UK.
- Criminal Record Check and Airside Security Clearance.
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now.
Operations Controller in Glasgow employer: Menzies Aviation
Contact Detail:
Menzies Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Controller in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent news. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it keeps you on their radar!
We think you need these skills to ace Operations Controller in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Controller role. Highlight your organisational skills, attention to detail, and ability to work under pressure. We want to see how you can contribute to our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values. Keep it professional but let your personality come through – we love seeing genuine enthusiasm!
Showcase Relevant Experience: When filling out your application, be sure to include any relevant experience in logistics or operations. Mention specific examples where you've successfully managed resources or improved service delivery. This will help us see your potential impact on our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you receive updates along the way. Plus, it shows you're keen to join our team at StudySmarter!
How to prepare for a job interview at Menzies Aviation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Controller role. Familiarise yourself with the key responsibilities like managing communication with stakeholders and ensuring service level standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you maintained attention to detail while working under pressure, as this is crucial for the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to adapt quickly to changing demands or resolve conflicts. Practising these scenarios will help you articulate your thought process during the interview.
✨Emphasise Teamwork and Communication
As the first point of contact for customers and airport staff, strong communication and teamwork are essential. Be ready to discuss how you've effectively collaborated with others in previous roles and how you can contribute to a positive team environment in this new position.