At a Glance
- Tasks: Join our team to handle aircraft turnaround processes and ensure smooth operations.
- Company: Menzies Aviation, a global leader in aviation logistics since 1833.
- Benefits: Competitive pay, training opportunities, and a diverse work environment.
- Why this job: Be part of a dynamic team and make a real impact in the aviation industry.
- Qualifications: Good customer service skills and ability to work in a team.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
OverviewPeople. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering timeācritical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people.
Role PurposeWith a firm commitment to exceptional customer service and working to high performance standards, you will be trained to specialise in aircraft turnaround processes including baggage handling, loading and offloading, aircraft pushback and towing. In addition, you will be trained to assist in other aircraft turnaround procedures such as aircraft presentation and deāicing according to our business needs.
What You Will Be Doing
Load and offāload baggage & goods manually or mechanically
Undertake all relevant baggage sorting duties in a safe and efficient manner
Carry out area hazard checks & aircraft inspections.
Carry out towing, pushback & headāset duties, including communication with the flight deck, in accordance with the relevant training received.
Any other duties relating to aircraft turnaround according to business needs such as aircraft presentation.
Any aircraft deāicing duties requested.
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
Safety, Security and ComplianceYou will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.
What We Are Looking For
Good customer service skills.
Good verbal communication.
Ability to work under strict time constraints.
Ability to work within a team and follow instructions.
An awareness of the working environment potential dangers.
DiversityMenzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application InstructionsIs this role ticking all the boxes for you? If so, please click apply now!
Need more detail? Feel free to contact alex.mills@menziesaviation.com for further information.
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General Airside Operative employer: Menzies Aviation
Contact Detail:
Menzies Aviation Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land General Airside Operative
āØTip Number 1
Get to know the company! Research Menzies Aviation and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
āØTip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
āØTip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you handle pressure ā this role is all about working under time constraints!
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets seen. Plus, it shows youāre serious about joining the team at Menzies Aviation.
We think you need these skills to ace General Airside Operative
Some tips for your application š«”
Show Your Passion: When writing your application, let your enthusiasm for the aviation industry shine through. We want to see that youāre not just looking for a job, but that youāre genuinely excited about being part of our team and contributing to exceptional customer service.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the role. We love seeing how your background aligns with our needs, so donāt be shy about showcasing your customer service skills and teamwork abilities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the General Airside Operative role. Remember, weāre looking for someone who can work under time constraints, so show us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, itās super easy ā just click apply now and follow the prompts!
How to prepare for a job interview at Menzies Aviation
āØKnow the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a General Airside Operative. Familiarise yourself with aircraft turnaround processes, baggage handling, and safety protocols. This will not only show your enthusiasm but also help you answer questions confidently.
āØShowcase Your Customer Service Skills
Since good customer service is key for this role, think of examples from your past experiences where you provided excellent service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
āØDemonstrate Teamwork and Communication
This job requires working closely with others, so be prepared to talk about your experience in team settings. Highlight instances where you followed instructions effectively or communicated clearly with colleagues, especially in high-pressure situations.
āØSafety First Mindset
Given the emphasis on safety in the job description, come equipped with knowledge about workplace health and safety practices. You might want to mention any relevant training or certifications you have, and express your commitment to maintaining a safe working environment.