Ramp Manager in Edinburgh

Overview

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people.

Role Purpose

This role is responsible for proactively monitoring the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. This individual maintains and controls all required aspects of the operation in accordance with the corporate security program and TSA legislation. As well as ensuring that the company audit requirements are always undertaken to ensure continuity and compliance. The Ramp Manager will also direct and coordinate activities in providing baggage and ramp loading operations.

Job location: JFK, NY, New York

Reporting to: General Manager

Job type: Full-Time, On Site

Salary: $120,000.00 - $140,000.00

What you will be doing

• Reviews reports and records to ascertain data required for planning department operations.
• Direct and coordinates all air carrier loading and handling functions and ensures workers and equipment are available when and where they are needed.
• Investigate causes of accidents and recommend safety measures to prevent further occurrences.
• Communicates required information to other managers, supervisors, and departments.
• Able to meet the Station’s attendance standards.
• Assist in the baggage handling area.
• Conduct shift briefings to ensure staff are organized and informed.
• Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
• Operate motorized equipment.
• Operate various pieces of ground support equipment.
• Required to attend the mandatory training imposed by the Company and Airlines as per job role.
• Complete shift reports and sign timecards.
• Assist in the preparation of performance evaluation forms.
• Prepare disciplinary incident and termination reports.
• Some responsibilities may include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems as needed for violations of company policy.
• Full accountability to the Station Director for Health & Safety issues, operational and financial performance.
• Routine liaison with customer representatives.
• Liaison with internal and external customers and agencies.
• Producing routine reports.
• Supporting the development of the business units with accurate and timely project work.
• Leading the station equipment planning cycle.
• Ensuring compliance with all internal and external operational and administrative requirements.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Management experience in the Airport Ground Handling business.
• A proven track record in managing a business unit.
• Experience in budgeting and financial management.
• Experience in operational planning and resource allocation.
• A working knowledge of GSE maintenance issues.
• Understanding of the wider airport operational environment.
• Experience and understanding of the commercial issues in aviation.
• Experience of Health and Safety management.
• Must be 18 years of age or older.
• Possess valid US driver's license with a clean driving record.
• Pass pre-employment drug screen and physical test.
• Ability to proficiently read, write and speak English.
• Must be comfortable lifting 70lbs repetitively.
• Must be comfortable working in all weather conditions.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Pass FBI background and obtain US Customs Seal.
• To report any significant deficiency in our products, materials, and documents.
• Has the duty to suggest any improvements to working practices, especially those relating to Safety and security.
• Must have read and signed the Station Quality Manual, Emergency Response Procedures Manual, and the Station Security Manual.
• Prior Ramp/Airline experience required.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Qualifications

Skills

Behaviors:

Motivations:

Education Preferred: Bachelors or better.

Experience Required: Health and Safety management, Understanding of the commercial issues in aviation, Operational planning and resource allocation, Budgeting and financial management, Management experience in the Airport Ground Handling business and prior Ramp/Airline Experience.

Licenses & Certifications Required: DRIVERS LICENSE