At a Glance
- Tasks: Ensure aircraft interiors are spotless and assist passengers with their needs.
- Company: Join a leading player in the global aviation industry since 1833.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Diverse workplace committed to equal opportunities and personal development.
- Why this job: Be part of a dynamic team that values people and safety.
- Qualifications: High School diploma and 2+ years in customer service or hospitality.
The predicted salary is between 31500 - 38500 £ per year.
Overview
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people.
Role Purpose
The Cabin Provisioning Specialist is responsible for the oversight of Airport Services as well as developing and maintaining positive client relations.
What you will be doing
- Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange.
- Actively participate in the Safety Management System (SMS).
- Provision aircraft as directed with required ship supplies by aircraft type.
- Attend to passengers needs and provide special assistance to passengers as requested.
- Be neat and careful when handling other people's property, especially mobility aids and luggage.
- Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
- Perform other duties as requested.
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for:
- Must have High School diploma or equivalent. Higher education preferred.
- Must have at least 2 years or more experience in Airport, or Hospitality, or Customer Service roles.
- Must be 18 years of age.
- Must be able to lift, carry, and/or hold up to 70 lbs.
- Must pass pre-employment and random drug test.
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Qualifications
Skills
Behaviors
Motivations
Education
Preferred High School or better.
Experience
Licenses & Certifications
Required DRIVERS LICENSE
Provisioning Specialist in Edinburgh employer: Menzies Aviation
At Menzies Aviation, we pride ourselves on our people-centric approach, fostering a collaborative and inclusive work culture that empowers our employees to thrive. As an HR Advisor based at Edinburgh Airport, you will enjoy a dynamic role with opportunities for professional growth, all while making a tangible impact in a fast-paced environment. With a competitive salary and a commitment to employee development, we offer a rewarding career path for those passionate about enhancing the employee experience.
StudySmarter Expert Advice🤫
We think this is how you could land Provisioning Specialist in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Menzies Aviation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Menzies Aviation
Don't be shy about reaching out to Menzies Aviation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Provisioning Specialist in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Menzies Aviation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Menzies Aviation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
