At a Glance
- Tasks: Manage day-to-day airside operations and ensure top-notch service for our airline customers.
- Company: Join a leading player in the global aviation industry with a rich history since 1833.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Diversity is key; we welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic team delivering world-class service in a fast-paced environment.
- Qualifications: Strong communication skills, attention to detail, and IT aptitude required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people.
Role Purpose
Reporting to the Ramp Manager. To manage the day-to-day operations of our Airside teams. You will be responsible for managing resources to fulfil our service standards for our Customer Airlines. Monitor turnarounds via SMART audits, enter any accidents or incidents into MORSE providing detailed and accurate reports. You will ensure that our ground handling is delivered safely, on time and consistently in line with service level standards set for both on time and station performance. To influence and facilitate the consistent delivery of a “World Class” product to our Airline Customers.
What You Will Be Doing
- To consistently deliver the highest possible level of customer service
- Provide a detailed shift report at the end of each shift and email to relevant Management
- Ensure a handover log is completed
- Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our customer airlines
- Delivering regular team briefings, company updates and station management
Safety, Security and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
What We Are Looking For
- Good verbal communication skills
- Diligent attention to detail
- Aptitude for working with a variety of information technology
- A full 5 year work/unemployment/education history
- Proof of Right To Work in the UK
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
Airside Duty Manager in Edinburgh employer: Menzies Aviation
Contact Detail:
Menzies Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside Duty Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at Menzies Aviation. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Menzies Aviation’s values and recent news. Show us that you’re not just another candidate but someone who genuinely cares about delivering world-class service.
✨Tip Number 3
Practice your communication skills! As an Airside Duty Manager, you’ll need to convey information clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Airside Duty Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the aviation industry shine through. We want to see that you’re excited about the role and how you can contribute to our team!
Be Detailed and Precise: Since attention to detail is key in this role, make sure your application reflects that. Provide clear examples of your past experiences and how they relate to the responsibilities of the Airside Duty Manager.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight the skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Menzies Aviation
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Airside Duty Manager. Familiarise yourself with the key responsibilities like managing resources and ensuring on-time performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since good verbal communication is crucial for this role, practice articulating your thoughts clearly. You might be asked about how you would handle team briefings or communicate with airline customers, so prepare examples from your past experiences where you successfully communicated under pressure.
✨Demonstrate Attention to Detail
Given the importance of detail in safety and compliance, be ready to discuss how you ensure accuracy in your work. Bring up specific instances where your diligence made a difference, whether it was in reporting incidents or managing shift logs.
✨Emphasise Teamwork and Leadership
As you'll be managing a team, highlight your experience in leading and motivating others. Prepare to discuss how you’ve facilitated team success in previous roles, especially in high-pressure environments, to align with the company’s commitment to delivering a 'World Class' product.