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- Tasks: Ensure smooth aircraft turnaround and maintain high customer service standards.
- Company: Join a leading player in the global aviation industry with a rich history.
- Benefits: Competitive pay, safety-focused environment, and opportunities for growth.
- Why this job: Be part of a dynamic team that values people and innovation.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Diverse and inclusive workplace where everyone can thrive.
The predicted salary is between 30000 - 42000 £ per year.
Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents. But at the heart of our business is our people.
Role Purpose
Deliver high performance standards around all aspects of Customer Services and customer processing, meeting the requirements of our airlines and maintaining health and safety to the highest standard. Follow good working practices in accordance to company policies and procedures at all times.
What You Will Be Doing
- Ensure all paperwork relating to the aircraft turnaround is completed
- Utilise any new technology introduced by the station to enhance the operation
- Taking care of any company property, and reporting any damage to Line Manager
- Airside driving duties
- Use Ipad\’s or tablets if product dictates. Use radios at all times for communication.
- Embrace change of airline procedures.
- Detailed written reports for delays or any safety incident while in charge of a flight.
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
Safety, Security, Wellbeing and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.
What We Are Looking For
- Good verbal communication.
- A full 5 year work/unemployment/education history.
- Valid Passport
- Full UK Driving Licence
- Criminal Record Check and Airside Security Clearance
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
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Dispatcher employer: Menzies Aviation
Contact Detail:
Menzies Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatcher
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know who might give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to dispatching and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Dispatcher
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We love seeing candidates who are genuinely excited about joining our team and contributing to our mission in the aviation industry.
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that highlights your skills and experiences without unnecessary fluff.
Tailor Your Application: Take the time to customise your application for the Dispatcher role. Highlight your relevant experience and skills that align with the job description. We want to see how you can specifically contribute to our high performance standards and customer service excellence.
Proofread Before Submitting: Before hitting that 'apply' button, give your application a thorough once-over. Typos and grammatical errors can distract from your qualifications. We want to see your best work, so take a moment to ensure everything is polished and professional.
How to prepare for a job interview at Menzies Aviation
✨Know Your Stuff
Before the interview, make sure you understand the role of a Dispatcher inside out. Familiarise yourself with the key responsibilities like paperwork for aircraft turnarounds and using technology like iPads or tablets. This will show that you're genuinely interested and prepared.
✨Communication is Key
Since good verbal communication is essential for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Safety First
Brush up on health and safety protocols relevant to the aviation industry. Be ready to discuss how you would handle safety incidents or delays, as this shows you take the company's commitment to safety seriously.
✨Show Your Adaptability
The job description mentions embracing changes in airline procedures. Think of times when you've had to adapt quickly to new processes or technologies and be ready to share those experiences. This will demonstrate your flexibility and willingness to learn.