Cabin Provisioning Specialist

• Description
• Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Cabin Provisioning Specialist is responsible for the oversight of Airport Services as well as developing and maintaining positive client relations.

• What you will be doing
• Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange.
• Actively participate in the Safety Management System (SMS)
• Provision aircraft as directed with required ship supplies by aircraft type.
• Attend to passengers needs and provide special assistance to passengers as requested.
• Be neat and careful when handling other people's property, especially mobility aids and luggage.
• Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
• Pull assignments or work orders from computer, as needed.
• Leave notice for supervisor to re-order supply items that are running low.
• Complete appropriate documentation in a timely manner, i. e., for maintenance repair or supply orders.
• Must be familiar with all FAA / TSA / Airline / Company / Client regulations.
• Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
• Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
• Attend meetings and in services as required.
• Utilize appropriate communications channels and maintain records, reports and files as required.
• Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Utilize company and client equipment, supplies and resources in a conscientious, cost-effective manner.
• Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.
• Perform other duties as requested

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.

The company is committed to providing a safe working environment for all staff members.

In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.

As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for

• Must have High School diploma or equivalent. Higher education preferred.
• Must have at least 2 years or more experience in Airport, or Hospitality, or Customer Service roles.
• Must be 18 years of age.
• Must have a reliable telephone and transportation
• Must treat all information as confidential.
• Must possess the tact to deal with all levels of employees and client representatives.
• Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs
• Must be able to lift, carry, and/or hold up to 70 lbs
• Must pass pre-employment and random drug test.
• Must complete a criminal background check and additional background checks as needed. DMV check may be required
• Must be able to read, write, understand and carry out instructions in English.
• Must meet necessary requirements to obtain a security sensitive identification badge and additional badges as needed.
• Must be able to verbally direct in English
• Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS)
• Must operate with the highest dedication to Menzies Aviation Core Values.
• Must be able to complete 10-20% outside work
• Must be required to work weekends, overnight shifts and holidays
• Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.

We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented.

Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

• Description
• Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Cabin Provisioning Specialist is responsible for the oversight of Airport Services as well as developing and maintaining positive client relations.

• What you will be doing
• Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange.
• Actively participate in the Safety Management System (SMS)
• Provision aircraft as directed with required ship supplies by aircraft type.
• Attend to passengers needs and provide special assistance to passengers as requested.
• Be neat and careful when handling other people's property, especially mobility aids and luggage.
• Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
• Pull assignments or work orders from computer, as needed.
• Leave notice for supervisor to re-order supply items that are running low.
• Complete appropriate documentation in a timely manner, i. e., for maintenance repair or supply orders.
• Must be familiar with all FAA / TSA / Airline / Company / Client regulations.
• Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
• Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
• Attend meetings and in services as required.
• Utilize appropriate communications channels and maintain records, reports and files as required.
• Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Utilize company and client equipment, supplies and resources in a conscientious, cost-effective manner.
• Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.
• Perform other duties as requested

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.

The company is committed to providing a safe working environment for all staff members.

In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.

As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for

• Must have High School diploma or equivalent. Higher education preferred.
• Must have at least 2 years or more experience in Airport, or Hospitality, or Customer Service roles.
• Must be 18 years of age.
• Must have a reliable telephone and transportation
• Must treat all information as confidential.
• Must possess the tact to deal with all levels of employees and client representatives.
• Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs
• Must be able to lift, carry, and/or hold up to 70 lbs
• Must pass pre-employment and random drug test.
• Must complete a criminal background check and additional background checks as needed. DMV check may be required
• Must be able to read, write, understand and carry out instructions in English.
• Must meet necessary requirements to obtain a security sensitive identification badge and additional badges as needed.
• Must be able to verbally direct in English
• Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS)
• Must operate with the highest dedication to Menzies Aviation Core Values.
• Must be able to complete 10-20% outside work
• Must be required to work weekends, overnight shifts and holidays
• Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.

We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented.

Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

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