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- Tasks: Manage day-to-day operations of Airside teams and ensure top-notch customer service.
- Company: Join Menzies Aviation, a global leader in aviation logistics since 1833.
- Benefits: Inclusive workplace, career growth opportunities, and a chance to make an impact.
- Other info: Diversity is key; we welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic team delivering world-class service to airline customers.
- Qualifications: Strong communication skills, attention to detail, and IT aptitude required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people.
Role Purpose
Reporting to the Ramp Manager. To manage the day-to-day operations of our Airside teams. You will be responsible for managing resources to fulfil our service standards for our Customer Airlines. Monitor turnarounds via SMART audits, enter any accidents or incidents into MORSE providing detailed and accurate reports. You will ensure that our ground handling is delivered safely, on time and consistently in line with service level standards set for both on time and station performance. To influence and facilitate the consistent delivery of a “World Class” product to our Airline Customers.
What You Will Be Doing
- To consistently deliver the highest possible level of customer service
- Provide a detailed shift report at the end of each shift and email to relevant Management
- Ensure a handover log is completed
- Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our customer airlines
- Delivering regular team briefings, company updates and station management
Safety, Security and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
What We Are Looking For
- Good verbal communication skills
- Diligent attention to detail
- Aptitude for working with a variety of information technology
- A full 5 year work/unemployment/education history
- Proof of Right To Work in the UK
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Need more detail? Feel free to contact alex.mills@menziesaviation.com for further information.
Airside Duty Manager employer: Menzies Aviation
Contact Detail:
Menzies Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at Menzies Aviation. A friendly chat can open doors and give you insider info about the Airside Duty Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of SMART audits and service level standards. Show us you know your stuff and can deliver that 'World Class' product we pride ourselves on!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews or networking, be clear and confident. We want to see how you can effectively lead team briefings and manage operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and contributing to our mission in the aviation industry.
We think you need these skills to ace Airside Duty Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the aviation industry shine through. We want to see that you’re excited about the role and how you can contribute to our team!
Be Detailed and Precise: Just like in the role, attention to detail is key in your application. Make sure to provide clear examples of your experience and skills that align with the job description. We love a well-structured application!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight how your background fits the specific requirements of the Airside Duty Manager role. We appreciate when candidates take the time to do this.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the info we need to consider you for the role!
How to prepare for a job interview at Menzies Aviation
✨Know Your Stuff
Before the interview, make sure you understand the role of an Airside Duty Manager inside out. Familiarise yourself with the key responsibilities like managing resources and ensuring on-time performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since good verbal communication is crucial for this role, practice articulating your thoughts clearly. You might be asked about how you would handle team briefings or communicate with management, so prepare examples from your past experiences where you successfully communicated under pressure.
✨Demonstrate Attention to Detail
Highlight your ability to pay attention to detail, especially when it comes to safety and compliance. Be ready to discuss specific instances where your diligence made a difference, whether it was through accurate reporting or ensuring safety protocols were followed.
✨Align with Company Values
Research Menzies Aviation's values and think about how your personal values align with theirs. During the interview, weave these values into your responses to show that you’re not just a fit for the role, but also for the company culture. This can really set you apart from other candidates.