At a Glance
- Tasks: Manage and enhance the Microsoft 365 ecosystem to boost collaboration and productivity.
- Company: Join a forward-thinking IT Infrastructure team in London with a hybrid work model.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities in a collaborative environment.
- Why this job: Be at the forefront of digital transformation and make a real impact on workplace modernisation.
- Qualifications: Experience with Microsoft 365, strong communication skills, and a proactive attitude.
The predicted salary is between 65000 - 70000 £ per year.
This range is provided by Mentmore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Mentmore.
Strategic Digital & IT Recruiter | Unearthing Top Talent for Success-driven Organizations
Location: Hybrid (UK-based – occasional travel to London required)
Full-time, permanent
The client’s IT Infrastructure team is focused on simplifying how employees work, engage, and collaborate by introducing new platforms and services. This role supports the vision of creating a truly digital workplace by leveraging Microsoft 365 services to meet the needs of colleagues across the organisation.
Key Responsibilities
- Manage and maintain the Microsoft 365 ecosystem, including Teams, OneDrive, Intune, and Entra ID.
- Provide Tier 3 support for M365-related incidents and service requests.
- Monitor system health, usage, and security compliance across the environment.
- Drive adoption of M365 tools and features to enhance collaboration and productivity.
- Support digital transformation initiatives aligned with business goals.
- Manage licensing for Microsoft platforms and services.
- Develop and maintain documentation, user guides, and training materials.
- Ensure compliance with internal security policies and data governance standards.
- Manage identity and access controls, MFA, and device compliance.
- Contribute to infrastructure projects focused on workplace modernisation and security.
- Leverage PowerShell and Power Platform (Power Automate, Power Apps) to automate workflows and administrative tasks.
- Other duties as directed by line management.
Core Skills & Competencies
- Proven experience administering Microsoft 365 in a mid-to-large enterprise environment.
- Strong knowledge of Entra ID, Azure, Teams, and Intune.
- Experience with PowerShell scripting and M365 security/compliance tools.
- Familiarity with ITIL practices and service management tools (e.g., ServiceNow).
- Broad expertise in on-premise and cloud-based infrastructure and security technologies.
- Understanding of cloud governance frameworks, including IAM, encryption, and compliance.
- Excellent written and verbal communication skills.
- Results-driven self-starter with high levels of initiative, energy, and mobility.
- Strong stakeholder engagement and customer-focused management skills.
- Knowledge of working in multi-site environments.
- Experience working in ITIL environments, particularly Change, Incident, and Problem Management.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
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M365 Product Engineer in London employer: Mentmore
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We think this is how you could land M365 Product Engineer in London
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We think you need these skills to ace M365 Product Engineer in London
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Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Mentmore.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
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How to prepare for a job interview at Mentmore
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.