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- Tasks: Support clients in launching financial services and ensure smooth onboarding.
- Company: Leading Banking-as-a-Service platform transforming financial product access.
- Benefits: Flexible work environment, growth opportunities, and a chance to shape fintech innovation.
- Why this job: Join a dynamic team and make a real impact in the fintech space.
- Qualifications: Strong communication skills and a passion for problem-solving; familiarity with APIs is a plus.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a leading Banking-as-a-Service (BaaS) platform on a mission to change how financial products are built. We provide businesses of all sizes with access to the same financial infrastructure as the world’s biggest companies — transforming high fixed costs into a flexible, pay-as-you-grow subscription model. Our open ecosystem connects financial services providers across the globe, offering embeddable modules for transactional banking, infrastructure, software, and regulatory support. With us, developers can go from idea to launch in just weeks, laying the foundation for the next generation of financial innovation.
Support clients in going live with our powered services efficiently and successfully by assisting with onboarding to; configuration of; and testing of our platform.
As a Junior Implementation Executive, you’ll help deliver successful client implementations by coordinating setup tasks, supporting testing, documenting progress, and ensuring excellent client communication. You’ll work closely with senior implementation managers and technical teams to ensure every client is set up for success, while building your understanding of the fintech ecosystem.
You will be responsible for:
- Set up and manage access to Sandbox and live environments
- Assist clients with example test scenarios
- Support first-line client queries and escalate issues appropriately
- Attend and document client meetings
- Track progress of implementation tasks across clients
- Collaborate with internal teams to ensure readiness for client go-live
- Contribute to improving and standardizing implementation processes
The above is not an exhaustive list of duties, rather it serves to frame the role. You will be required to accommodate changes and expansion as the needs of the company shifts and grows.
Ideal Candidate
- Is comfortable with using AI as a part of their daily working life
- Ability to operate in a fast-moving, fast-growing, ever-changing environment
- Ambitious, hard-working, and self-disciplined — you take ownership and keep moving things forward
- Bring strong communication skills and can work confidently with clients and teammates
- Enjoy problem solving and finding practical, creative solutions
- Have some familiarity with APIs or financial technology, or are keen to learn quickly
- Understand the value of long-term commitment and want to grow alongside the company
- (Nice to have) Basic understanding of SQL or data querying
Junior Implementation Executive in London employer: Mentmore
Contact Detail:
Mentmore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Implementation Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to implementation roles. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled challenges in the past. This will demonstrate your ability to think on your feet, which is crucial in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Junior Implementation Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Junior Implementation Executive role. Highlight any relevant experience in fintech or client support, and don’t forget to mention your problem-solving skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background makes you a great fit. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your strong communication skills in your application. Whether it’s through clear writing or examples of past interactions, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Mentmore
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Technical Questions
As a Junior Implementation Executive, you might face questions about APIs, financial technology, or even basic SQL. Brush up on these topics and be ready to discuss how they relate to the role. If you're not familiar with something, don’t hesitate to express your eagerness to learn.
✨Showcase Your Communication Skills
Since the role involves client communication, practice articulating your thoughts clearly and confidently. You might be asked to demonstrate how you would handle a client query or escalate an issue, so think of examples from your past experiences that highlight your communication prowess.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss scenarios where you've had to solve problems creatively. The fintech environment is fast-paced and ever-changing, so showcasing your ability to think on your feet and come up with practical solutions will set you apart from other candidates.
