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- Tasks: Support customers in evaluating and integrating high-performance computing platforms.
- Company: Dynamic international tech business focused on embedded solutions.
- Benefits: Competitive salary, hybrid work model, and professional development opportunities.
- Other info: Join a growing team with exciting career advancement potential.
- Why this job: Be the bridge between engineering and customers, making a real impact.
- Qualifications: Experience in customer support, troubleshooting, and technical integration.
The predicted salary is between 58000 - 58000 £ per year.
Location: Hybrid (remote with circa 2 days per week onsite in Crawley
Salary: £58,000 + benefits
We're working with a growing international technology business that develops high-performance computing platforms used in regulated and Embedded environments. They are investing in a Customer Integration/Solutions Engineering capability and are looking for someone who enjoys working at the intersection of engineering, product, and customer delivery. This is not a traditional support role. You'll play a key part in helping customers successfully evaluate, integrate, and deploy complex hardware/software platforms.
The Role
You'll work closely with customers throughout their journey - from early evaluation through to integration and production readiness - ensuring they can adopt the platform quickly and effectively. You'll also collaborate internally with engineering and product teams, acting as the bridge between real-world usage and product development.
Typical responsibilities include:
- Supporting customers through evaluation, onboarding and integration
- Troubleshooting issues across hardware, OS and software layers
- Reproducing technical issues and coordinating with engineering teams
- Delivering technical workshops, demos and onboarding sessions
Solutions Engineer - Embedded Platforms employer: Mentmore Recruitment
Contact Detail:
Mentmore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer - Embedded Platforms
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant meetups or webinars, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Solutions Engineer gig.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or case studies that highlight your experience with customer integration and troubleshooting. When you get the chance to chat with hiring managers, let them see how you can add value right from the start.
✨Tip Number 3
Practice makes perfect! Get ready for those technical interviews by brushing up on your knowledge of embedded platforms and customer delivery processes. Mock interviews with friends or mentors can help you feel more confident when it’s your turn.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference. Plus, applying directly shows your enthusiasm for the role and gives you a better shot at getting noticed.
We think you need these skills to ace Solutions Engineer - Embedded Platforms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Solutions Engineer role. Highlight any relevant experience in customer integration, engineering, or product delivery to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about embedded platforms and how your background makes you a great candidate for this position. Be genuine and let your personality come through.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve successfully troubleshot issues or helped customers overcome challenges. We love seeing how you think on your feet and tackle complex problems!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Mentmore Recruitment
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of embedded platforms and high-performance computing. Brush up on common issues that customers face during integration and be ready to discuss how you would troubleshoot them.
✨Showcase Your Customer-Centric Approach
This role is all about customer integration, so be prepared to share examples of how you've successfully supported clients in the past. Highlight your ability to communicate complex technical concepts in a way that’s easy for customers to understand.
✨Prepare for Collaborative Scenarios
Since you'll be working closely with engineering and product teams, think of instances where you’ve collaborated effectively. Be ready to discuss how you bridge the gap between technical teams and customer needs.
✨Demonstrate Your Problem-Solving Skills
Expect to face hypothetical scenarios during the interview. Practice articulating your thought process when troubleshooting issues across hardware, OS, and software layers. Show them how you approach problems methodically and creatively.