Customer Growth Marketing Lead: Expansion & Adoption
Customer Growth Marketing Lead: Expansion & Adoption

Customer Growth Marketing Lead: Expansion & Adoption

Full-Time 28800 - 43200 £ / year (est.) No home office possible
Mention Me

At a Glance

  • Tasks: Create and execute marketing campaigns to boost customer growth and retention.
  • Company: Leading customer advocacy platform in the UK with a focus on innovation.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
  • Why this job: Play a key role in shaping customer marketing and driving business success.
  • Qualifications: 4-6 years of B2B SaaS marketing experience, preferably with HubSpot.
  • Other info: Join a dynamic team dedicated to enhancing customer satisfaction.

The predicted salary is between 28800 - 43200 £ per year.

A leading customer advocacy platform in the UK is seeking a Customer Marketing Specialist to establish and develop their customer marketing function from the ground up. You will be responsible for driving upsell, cross-sell, and reducing churn by building targeted marketing campaigns and analyzing customer data.

The ideal candidate has 4-6 years of experience in customer marketing within a B2B SaaS environment, particularly with HubSpot Marketing Hub. This role is critical for maximizing customer retention and satisfaction.

Customer Growth Marketing Lead: Expansion & Adoption employer: Mention Me

As a leading customer advocacy platform in the UK, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our team enjoys a range of benefits, including flexible working arrangements and opportunities for professional advancement, all while contributing to meaningful projects that enhance customer satisfaction and retention. Join us to be part of a collaborative environment where your expertise in customer marketing can truly make an impact.
Mention Me

Contact Detail:

Mention Me Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Growth Marketing Lead: Expansion & Adoption

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your past successes in customer marketing. This will help you stand out and demonstrate your ability to drive upsell and reduce churn.

✨Tip Number 3

Prepare for interviews by researching the company’s current marketing strategies. Be ready to discuss how you can enhance their customer marketing function and leverage tools like HubSpot Marketing Hub.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team.

We think you need these skills to ace Customer Growth Marketing Lead: Expansion & Adoption

Customer Marketing
Upsell Strategies
Cross-Sell Strategies
Churn Reduction
Targeted Marketing Campaigns
Customer Data Analysis
B2B SaaS Experience
HubSpot Marketing Hub
Customer Retention
Customer Satisfaction
Campaign Development
Analytical Skills
Communication Skills
Project Management

Some tips for your application 🫡

Show Your Passion for Customer Marketing: When writing your application, let us see your enthusiasm for customer marketing! Share specific examples of how you've driven upsell and cross-sell in previous roles. We love seeing candidates who are genuinely excited about making a difference in customer retention.

Tailor Your Experience to the Role: Make sure to highlight your 4-6 years of experience in customer marketing, especially within a B2B SaaS environment. We want to know how your background aligns with our needs, so don’t be shy about showcasing your skills with HubSpot Marketing Hub!

Be Data-Driven: Since this role involves analysing customer data, include any relevant metrics or results from your past campaigns. We appreciate candidates who can demonstrate their impact through numbers, so share those success stories with us!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Mention Me

✨Know Your Customer Marketing Inside Out

Make sure you brush up on your customer marketing knowledge, especially in a B2B SaaS context. Be ready to discuss specific strategies you've used to drive upsell and cross-sell, and how you've tackled churn in previous roles.

✨Showcase Your Data Analysis Skills

Since the role involves analysing customer data, prepare examples of how you've used data to inform your marketing decisions. Bring along any relevant metrics or case studies that demonstrate your ability to turn insights into actionable campaigns.

✨Familiarise Yourself with HubSpot Marketing Hub

If you have experience with HubSpot, be prepared to talk about it! Highlight any campaigns you've run using the platform and how it helped you achieve your marketing goals. If you're not as familiar, consider doing a quick tutorial to get a basic understanding.

✨Prepare Questions That Show Your Interest

Think of insightful questions to ask during the interview that reflect your enthusiasm for the role and the company. For example, inquire about their current customer marketing strategies or how they measure success in customer retention.

Customer Growth Marketing Lead: Expansion & Adoption
Mention Me

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