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- Tasks: Manage customer relationships and provide expert horticultural advice.
- Company: Join a reputable horticultural grower known for quality and customer focus.
- Benefits: Enjoy a competitive salary of up to £45,000 and career growth opportunities.
- Why this job: Be part of a dynamic team in a growing industry with a strong market presence.
- Qualifications: Experience in landscaping or horticulture, excellent communication skills, and proficiency in Microsoft Office.
- Other info: This role is not eligible for UK Visa Sponsorship; applicants must have the right to work in the UK.
The predicted salary is between 36000 - 54000 £ per year.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract
Horticultural / Landscaping – Customer Service Advisor / Manager
Location of the Job: East Midlands.
Salary and Benefits Package: Paying up to £45,000 salary.
Additional Information: This is an exciting opportunity to join a reputable company with a strong market presence, offering career growth and development in a supportive environment.
About the Company: Our client is a well-established horticultural grower, supplying the amenity and commercial sectors across the UK. They are known for their high-quality products, customer-focused approach, and commitment to excellence in the horticultural industry.
The Job Role Details: You will play a key role in managing customer relationships, providing expert advice, and driving sales growth. You will oversee the entire customer lifecycle, from initial enquiries and quotations to product dispatch and after-sales support. Your knowledge of the horticultural industry will allow you to provide tailored solutions to meet client needs effectively.
Key Responsibilities
- Conduct proactive sales activity to grow revenue and expand the customer base.
- Provide pricing, availability, and horticultural advice to customers.
- Build and maintain strong client relationships to encourage repeat business.
- Assist with credit control processes to ensure smooth financial transactions.
- Deliver accurate and timely cost calculations and quotations.
- Monitor stock levels and liaise with suppliers for purchasing requirements.
- Represent the company at trade shows, exhibitions, and industry events.
- Identify customer needs and market trends, reporting insights to senior management.
- Handle customer enquiries, complaints, and issues professionally.
- Collaborate with the sales team to share best practices and improve processes.
- Support the training and development of junior team members.
Ideal Person Skills & Qualifications
- A previous background within grounds maintenance, landscaping, horticultural or amenity supplies.
- Strong knowledge of nursery stock, growing cycles, and plant care.
- Excellent communication and negotiation skills to engage customers at all levels.
- Proficient in Microsoft Office (Excel & Word) and CRM systems.
- Strong numerical and analytical skills for cost calculations and stock management.
How to apply: Please click on the apply button to submit your application.
As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for.
The Industry (Key Words): Amenity Sales Manager jobs, Horticultural Sales Jobs, Landscaping Sales Jobs, Grounds Maintenance Sales Jobs, Amenity Sales Jobs, Amenity Sales Advisor Jobs, Horticultural Advisor Jobs, Sales AdvisorJobs, Sales Manager Jobs, Horticultural Sales Manager Jobs, Jobs in Horticulture, Horticulture Jobs, Agricultural and Farming Jobs.
We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission.
Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
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Landscaping Customer Service Manager employer: Menter a Busnes
Contact Detail:
Menter a Busnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landscaping Customer Service Manager
✨Tip Number 1
Familiarise yourself with the latest trends in horticulture and landscaping. This knowledge will not only help you during interviews but also demonstrate your passion for the industry, making you a more attractive candidate.
✨Tip Number 2
Network within the horticultural community by attending trade shows and exhibitions. Engaging with industry professionals can provide valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships in the past. Highlighting your experience in building rapport and resolving issues will showcase your suitability for the Customer Service Manager position.
✨Tip Number 4
Research the company thoroughly, including their products and customer service philosophy. Being able to articulate how your values align with theirs during the interview will set you apart from other candidates.
We think you need these skills to ace Landscaping Customer Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required. Tailor your application to highlight your relevant experience in horticulture, landscaping, or customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and the horticultural industry. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to build strong customer relationships.
Write a Strong Cover Letter: In your cover letter, express your passion for horticulture and customer service. Mention specific examples of how you've successfully managed customer relationships and contributed to sales growth in previous roles.
Highlight Relevant Skills: Make sure to emphasise your communication, negotiation, and analytical skills in both your CV and cover letter. These are crucial for the role and will help you stand out as a candidate.
How to prepare for a job interview at Menter a Busnes
✨Show Your Passion for Horticulture
Make sure to express your enthusiasm for the horticultural and landscaping sectors during the interview. Share any personal experiences or projects that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Customer Relationship Skills
Prepare examples of how you've successfully built and maintained customer relationships in previous roles. Highlight your communication and negotiation skills, as these are crucial for the Customer Service Manager position.
✨Know Your Numbers
Brush up on your numerical and analytical skills, especially regarding cost calculations and stock management. Be ready to discuss how you’ve handled pricing and availability in past roles, as this will be a key part of the job.
✨Research the Company
Familiarise yourself with the company’s products, market presence, and values. Being knowledgeable about their offerings and demonstrating an understanding of their customer-focused approach will show your commitment and preparedness.
