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- Tasks: Provide emotional support and assistance to callers in need.
- Company: Leading mental health charity dedicated to making a difference.
- Benefits: Comprehensive training, travel expenses covered, and a chance to help others.
- Why this job: Make a real impact by supporting those in emotional distress.
- Qualifications: No experience needed, just a compassionate heart and teamwork spirit.
- Other info: Flexible volunteering hours with a focus on personal growth.
The predicted salary is between 500 - 1500 £ per month.
A leading mental health charity in Sunderland is seeking volunteers for their Helpline service. This role involves providing emotional support and assistance to callers, with a strong focus on empathy and teamwork.
No prior experience is needed as comprehensive training will be provided. Volunteers must be over 18 and will need to complete an Enhanced DBS check. Candidates interested in health and social care are particularly encouraged to apply. Reasonable travel expenses covered.
Compassionate Helpline Volunteer – 24/7 Emotional Support in Sunderland employer: Mental Health Matters
Contact Detail:
Mental Health Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate Helpline Volunteer – 24/7 Emotional Support in Sunderland
✨Tip Number 1
Get to know the charity's mission and values. When you understand what drives them, you can tailor your conversations to show how your passion aligns with their goals. This will help you stand out as a candidate who truly cares.
✨Tip Number 2
Practice active listening skills before your interview. Since this role is all about providing emotional support, being able to demonstrate your ability to listen and empathise will be key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Don’t hesitate to share personal experiences that highlight your empathy and teamwork skills. Whether it’s a volunteer experience or a time you helped a friend in need, these stories can really resonate with the interviewers.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to join our team, so take advantage of the resources we have available to help you prepare for your role as a Compassionate Helpline Volunteer.
We think you need these skills to ace Compassionate Helpline Volunteer – 24/7 Emotional Support in Sunderland
Some tips for your application 🫡
Show Your Empathy: When writing your application, let your compassion shine through! Share any personal experiences or motivations that drive you to support others. We want to see your genuine desire to help those in need.
Highlight Teamwork Skills: Since this role is all about working together, make sure to mention any past experiences where you've collaborated with others. We love seeing how you can contribute to a supportive team environment!
Be Yourself: Don’t stress too much about being formal. We appreciate authenticity! Write in a way that feels natural to you, and let your personality come through. It helps us get to know the real you.
Apply Through Our Website: Ready to take the plunge? Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Mental Health Matters
✨Show Your Empathy
In this role, empathy is key. Be prepared to share examples of how you've supported others emotionally, whether in personal situations or through volunteer work. This will demonstrate your understanding of the importance of emotional support.
✨Highlight Teamwork Skills
Since teamwork is a big part of this role, think of instances where you've successfully worked with others. Discuss how you contributed to a team and how you can collaborate effectively in a helpline environment.
✨Familiarise Yourself with Mental Health Issues
Even though no prior experience is needed, showing that you’ve done your homework on mental health topics can set you apart. Read up on common issues and how to approach them sensitively, so you can engage in informed discussions during the interview.
✨Ask Thoughtful Questions
Prepare some questions about the helpline service and the training provided. This shows your genuine interest in the role and helps you understand what to expect. It’s also a great way to demonstrate your commitment to providing quality support.
