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- Tasks: Lead a team to deliver high-quality crisis services and support mental health initiatives.
- Company: Join Mental Health Matters, a national charity making a real difference in communities.
- Benefits: Competitive salary, flexible working, generous leave, and wellbeing resources.
- Why this job: Make a positive impact on mental health while developing your leadership skills.
- Qualifications: Experience in mental health, team management, and exceptional communication skills required.
- Other info: Dynamic role with opportunities for personal development and career progression.
The predicted salary is between 38397 - 42723 £ per year.
The purpose of the role is to provide leadership and management to deliver high quality, safe and effective Crisis services in support of the organisation's mission, values and strategy. You will be ensuring the team are responsive to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups.
Main duties include:
- Providing leadership and management to a team to deliver high quality, safe and effective Crisis service.
- Ensuring the team are responsive to the needs of people in an honest, non-judgemental and open manner.
- Promoting the profile and reputation of MHM by building and maintaining positive relationships with a wide range of internal and external stakeholders.
About the role:
This role supports operations, working with teams across Kent and Medway, focusing on our Community services operating 6pm-11pm. The role is Monday to Friday 9am-5pm, however there will need to be flexibility to support service visits within operational hours. The Kent safe havens are an out of hours crisis alternative to Accident and Emergency for individuals facing crisis or heading towards a mental health crisis.
We are looking for an experienced, compassionate and organised person to work with the team to focus support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.
To be successful in this role, you will need to have:
- An understanding of the mental health landscape within Kent and Medway.
- Exceptional communication skills.
- Experience of systems and data recording.
- Advanced understanding of complex mental health needs.
- The ability to engage with a range of people.
- Auditing experience.
- Financial management experience.
- People management experience.
What we offer you:
- Competitive salaries, with an annual pay review process.
- 25 days Annual leave, increasing with length of service, plus bank holidays.
- Enhanced Occupational Sick pay.
- Access to our workplace pension scheme.
- Family friendly and flexible working arrangements to support a good work-life balance.
- Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources.
- Life Assurance and Free Will writing service.
- Blue Light Card and Charity Workers discounts.
- Access to Tickets for Good.
- Employee recognition and celebration schemes.
- A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations.
How to apply:
We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Crisis Service Manager - Maidstone employer: Mental Health Matters
Contact Detail:
Mental Health Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Service Manager - Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those connected to MHM. Attend local events or online webinars to make connections and show your passion for the role.
✨Tip Number 2
Prepare for the interview by researching MHM's values and mission. Think about how your experience aligns with their goals and be ready to share specific examples of your leadership and management skills.
✨Tip Number 3
Practice your communication skills! Since this role requires exceptional communication, consider doing mock interviews with friends or using online platforms to refine your responses and get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the MHM team and making a difference in mental health.
We think you need these skills to ace Crisis Service Manager - Maidstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for mental health shine through! We want to see how much you care about making a difference in people's lives. Share personal experiences or motivations that drive you to apply for this role.
Tailor Your Personal Statement: Make sure your personal statement is tailored to the job description. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your thoughts flow logically.
Apply Through Our Website: Don't forget to apply through our online application form! It's the best way for us to receive your application and ensures you don't miss any important steps. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Mental Health Matters
✨Know the Mental Health Landscape
Familiarise yourself with the mental health services available in Kent and Medway. Understanding local resources and challenges will show your commitment to the role and help you engage effectively with stakeholders during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in managing crisis services or similar environments, focusing on how you ensured high-quality support while promoting a non-judgemental approach.
✨Communicate Clearly and Compassionately
Practice articulating your thoughts clearly and empathetically. Given the nature of the role, demonstrating exceptional communication skills is crucial. Consider role-playing common interview questions with a friend to refine your responses.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions that assess your problem-solving abilities in crisis situations. Think through potential challenges you might face as a Crisis Service Manager and how you would address them, showcasing your ability to remain calm and effective under pressure.
