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For Companies At a Glance
- Tasks: Provide emotional support and guidance through various communication methods.
- Company: Join Mental Health Matters, a charity with 40 years of experience in mental health services.
- Benefits: Enjoy flexible working hours and the chance to make a real difference in people's lives.
- Why this job: Be part of a passionate team dedicated to improving mental wellbeing and social inclusion.
- Qualifications: No specific qualifications required; just a caring attitude and willingness to learn.
- Other info: Work in a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Responsibilities
- To deliver emotional support, advice, and guidance via face-to-face, telephone, and video communication.
- To assess situations to determine risk and the needs of the person accessing support.
- To make decisions under pressure while communicating with the person accessing support.
- To accurately record new contacts and details of visits and calls on relevant electronic systems.
- To work in line with performance targets and key contractual requirements, providing data and case studies as requested.
- To advise and actively participate in individual risk assessments and reviews.
- Where identified, to implement appropriate action plans or safety plans to meet individuals\’ needs.
- To encourage individuals to recognize, understand, and manage factors affecting their mental wellbeing and physical health.
- To collaborate with a range of partners and external agencies to meet individuals\’ needs and support safety and service delivery.
- To work as a team member, sharing information and supporting colleagues with resources and knowledge.
- To communicate with external stakeholders as required.
- To obtain relevant literature and resource materials from internal teams and external agencies to assist with support conversations and signposting.
About Mental Health Matters (MHM): MHM is a national charity with nearly 40 years of experience in delivering high-quality mental health and social care services. We aim to positively impact the lives of people living with mental health needs in our communities. Our services across England are led by a motivated workforce committed to providing the best quality care. We focus on people and are dedicated to social inclusion, supporting adults with mental health needs and those in distress. The Mooring is an open access service offering emotional and mental health support to individuals aged 18+ during day and evening/weekend hours.
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Crisis Recovery Worker - Torquay employer: Mental Health Matters
Contact Detail:
Mental Health Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Recovery Worker - Torquay
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in crisis situations. Understanding common mental health issues and effective support strategies will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the mental health field, especially those who work in crisis recovery. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare for situational interview questions by practising how you would handle various crisis scenarios. This will show your ability to make decisions under pressure and your readiness for the role.
✨Tip Number 4
Research Mental Health Matters (MHM) thoroughly. Understanding their mission, values, and the specific services they provide will allow you to tailor your responses and show genuine interest in working with them.
We think you need these skills to ace Crisis Recovery Worker - Torquay
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Crisis Recovery Worker position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in mental health support, crisis management, or similar roles. Use specific examples to demonstrate your ability to assess situations, make decisions under pressure, and provide emotional support.
Highlight Communication Skills: Since the role involves face-to-face, telephone, and video communication, make sure to illustrate your strong communication skills. Provide examples of how you've effectively communicated with individuals in distress or collaborated with external agencies.
Personalise Your Application: Address your application to the hiring manager if possible, and express your passion for mental health support. Mention why you want to work with Mental Health Matters and how you can contribute to their mission of supporting individuals with mental health needs.
How to prepare for a job interview at Mental Health Matters
✨Show Empathy and Understanding
As a Crisis Recovery Worker, you'll be dealing with individuals in distress. Make sure to demonstrate your ability to empathise and understand their situations during the interview. Share examples from your past experiences where you provided emotional support or guidance.
✨Highlight Decision-Making Skills
The role requires making decisions under pressure. Prepare to discuss specific instances where you've had to assess risk and make quick decisions. This will show your potential employer that you can handle challenging situations effectively.
✨Familiarise Yourself with Mental Health Resources
Knowledge of mental health resources and support systems is crucial. Before the interview, research relevant literature and resources that could assist in support conversations. This will demonstrate your commitment to helping individuals manage their mental wellbeing.
✨Emphasise Team Collaboration
Collaboration with colleagues and external agencies is key in this role. Be ready to discuss how you've worked as part of a team in the past, sharing information and supporting each other. This will highlight your ability to work well within a team environment.
