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- Tasks: Support individuals in crisis, assess needs, and promote mental health wellbeing.
- Company: Mental Health Matters is a national charity with 40+ years of experience in mental health services.
- Benefits: Enjoy 25+ days annual leave, a pension scheme, wellness programmes, and discounts on gym memberships.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic team environment.
- Qualifications: Health and Social Care level 2 or 3 required; experience in mental health preferred.
- Other info: Flexible shifts available; apply early as positions may close once filled.
The predicted salary is between 24960 - 27560 £ per year.
Salary: £24,960 to £27,560 FTE (actual salary dependant on working hours and shifts, night shift working has an enhanced unsociable hours payment)
Location: Thanet Mental Health Unit, Ramsgate Road, Margate, CT9 4BF
Could you be there for someone when they need support the most? This could be the opportunity for you! We are looking for Crisis Recovery Workers to join our team and provide this life-saving support for people in our communities. We have permanent, fixed term and casual opportunities in our Thanet Safe Haven, which is a 24 hours a day, 365 days a year service to support people in crisis.
We have the following vacancies available:
- 8am-8pm Day Shift Workers (34.5 hours per week) - permanent and 12 month fixed term roles available
- 8pm-8am Night Shift Workers (34.5 hours per week) - permanent and maternity cover (12 month fixed term) roles available
- Casual Worker (to cover day and night shifts)
Please specify in your application which opportunities you would be interested in.
About the role
We are looking for a dedicated and compassionate Mental Health Crisis Recovery Workers to join our team. In this role, you will provide essential support to individuals in crisis, helping to assess their needs, provide emotional guidance, and promote mental health and wellbeing. This position involves working in a fast-paced environment with clients experiencing mental health challenges, contributing to a supportive team, and working in partnership with local agencies and external networks.
About you
You will have experience of working with Mental Health and will be able to inspire and engage people. You will have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.
About us
Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. Within Kent and Medway the Safe Havens continue to grow, with 4 new services opening in 2024 and a new service opening in February 2025.
What we offer
- A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service
- A 5% contributory pension scheme, with the opportunity to increase contributions.
- A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.
- Enhanced family friendly policies, pay and leave.
- Cycle to work scheme.
- Discounted gym membership.
- Healthcare cash plan.
- A discount platform covering online, high street and supermarket purchases.
- You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role
- Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career.
The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview. MHM is an Equal Opportunities Employer.
Crisis Recovery Worker - Thanet in Margate employer: Mental Health Matters
Contact Detail:
Mental Health Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Recovery Worker - Thanet in Margate
✨Tip Number 1
Familiarise yourself with the specific mental health challenges faced by individuals in crisis. Understanding these issues will help you connect better during interviews and demonstrate your genuine interest in supporting those in need.
✨Tip Number 2
Network with professionals in the mental health field, especially those who work in crisis recovery. Attend local events or join online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 3
Research Mental Health Matters (MHM) and their approach to community-based services. Being knowledgeable about their values and recent developments can help you tailor your responses in interviews and show that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your experience with diverse client needs, including mental health, learning disabilities, and substance misuse. Highlighting your ability to engage with various populations will set you apart as a candidate who can handle the complexities of the role.
We think you need these skills to ace Crisis Recovery Worker - Thanet in Margate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mental health support. Emphasise any roles where you've worked with individuals in crisis or those with complex needs, as this will demonstrate your suitability for the Crisis Recovery Worker position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for mental health and your commitment to supporting individuals in crisis. Mention specific skills that align with the job description, such as motivational skills and experience in community-based services.
Specify Your Availability: Clearly indicate in your application which shifts you are interested in (day, night, or casual). This shows that you understand the requirements of the role and are flexible in your availability.
Highlight Relevant Qualifications: Ensure you mention your Health and Social Care qualifications (level 2 or level 3) in your application. If you have any additional training or certifications related to mental health, include those as well to strengthen your application.
How to prepare for a job interview at Mental Health Matters
✨Show Your Compassion
As a Crisis Recovery Worker, empathy is key. Be prepared to share examples of how you've supported individuals in crisis or challenging situations. This will demonstrate your ability to connect with clients on a personal level.
✨Highlight Relevant Experience
Make sure to discuss your experience in mental health and community services. Talk about specific roles where you engaged with clients facing complex needs, as this will show that you understand the challenges they face.
✨Demonstrate Teamwork Skills
This role involves working closely with a team and external agencies. Be ready to provide examples of how you've successfully collaborated with others in past positions, showcasing your ability to work effectively in a fast-paced environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, and the specific challenges faced by the Safe Haven. This shows your genuine interest in the role and organisation.
