At a Glance
- Tasks: Support individuals in mental health crises with empathy and guidance.
- Company: Join Mental Health Matters, a leading charity focused on mental wellbeing.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Other info: Great career growth opportunities and a welcoming team culture.
- Why this job: Make a real difference in people's lives during their toughest moments.
- Qualifications: Level 2 in Health and Social Care; passion for mental health support.
The predicted salary is between 26607 - 29376 £ per year.
We have an exciting opportunity for a compassionate and motivated Crisis Recovery Worker to join our Community Matters team in Warrington. Working within our Warrington and Halton Support Hub, you will help provide accessible, person-centred mental health support to adults who may be experiencing a mental health crisis or feeling that they are approaching one.
The Support Hub provides a welcoming, safe and non-judgemental environment where people can access emotional support, talk through their difficulties and explore ways to manage their mental wellbeing. Our aim is to help people feel heard, supported and empowered, while identifying practical steps towards recovery.
As a Crisis Recovery Worker, you will provide emotional support, advice and guidance through face-to-face conversations, telephone and video contact. You will assess individual needs and levels of risk, make informed decisions under pressure and work collaboratively with people to develop appropriate action plans and safety plans. You will encourage individuals to recognise and understand the factors affecting their mental and physical wellbeing, supporting them to develop coping strategies and access further help where needed. You will also work closely with colleagues, external agencies and community partners to ensure people receive appropriate, joined-up support. Accurate record keeping, risk assessment and contributing to the ongoing development of the service will also be important parts of the role. This is a varied and rewarding opportunity to make a real difference to people during some of their most challenging moments.
To be successful in this role, you will be a compassionate, approachable and resilient individual with a genuine passion for supporting people experiencing mental health difficulties. You will need:
- A Level 2 qualification in Health and Social Care, or an equivalent subject, and a willingness to complete an appropriate Level 3 qualification within 12 months of employment.
- An awareness of mental health issues, including an understanding of the challenges people may experience.
- Lived experience and/or experience of working with people experiencing mental health difficulties is also welcomed.
- Good communication, listening and interpersonal skills, with the ability to build rapport and engage with people experiencing sensitive and complex issues.
- The ability to remain calm and make informed decisions when supporting individuals in distress, including the ability to de-escalate situations and help people talk openly about their concerns.
- An understanding of confidentiality, safeguarding, risk assessment and the importance of treating everyone with dignity and respect.
- The ability to identify individual needs and contribute to appropriate risk assessments, safety plans and support plans.
- Good organisational skills, with the ability to manage and prioritise your workload in a busy service.
- Good IT skills, including experience using Microsoft Office and maintaining accurate electronic records.
- The ability to work independently and as part of a team, supporting colleagues and contributing positively to the service.
- A flexible and resilient approach, with a willingness to work on a rota to meet the needs of the service.
Why Join Us? Mental Health Matters (MHM) is a national charity delivering innovative, life-changing mental health support for individuals and communities across the UK. Through our diverse range of services, we help people improve their mental wellbeing, overcome barriers and lead fulfilling lives. Everything we do is people focused. Whether supporting those who access our services or investing in the wellbeing and development of our colleagues, people are at the heart of MHM. Our workforce is the driving force behind our success, and we are committed to creating an inclusive, supportive and values-led environment where talented individuals can thrive and make a meaningful difference. By joining MHM, you'll become part of a compassionate and ambitious organisation that is committed to improving mental health, promoting recovery and creating positive change in communities across the country.
What we offer you:
- Competitive salaries, with an annual pay review process
- 25 days Annual leave, increasing with length of service, plus bank holidays
- Enhanced Occupational Sick pay
- Access to our workplace pension scheme
- Family friendly and flexible working arrangements to support a good work life balance
- Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
- Life Assurance and Free Will writing service
- Blue Light Card and Charity Workers discounts
- Access to Tickets for Good
- Employee recognition and celebration schemes
- A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
Crisis Recovery Worker - Warrington and Halton in Coalville employer: Mental Health Matters
Mental Health Matters is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. As a Psychological Wellbeing Practitioner in the UK, you will benefit from comprehensive training opportunities, a collaborative team environment, and the chance to make a meaningful impact on the lives of individuals facing mental health challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Crisis Recovery Worker - Warrington and Halton in Coalville
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Mental Health Matters. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Mental Health Matters.
We think you need these skills to ace Crisis Recovery Worker - Warrington and Halton in Coalville
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Mental Health Matters:Take some time to research Mental Health Matters and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Mental Health Matters
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Mental Health Matters's values and approach.
