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- Tasks: Support parents and carers in navigating mental health services and empower them throughout their journey.
- Company: West London NHS Trust, a leading provider of diverse healthcare services.
- Benefits: Join a supportive team with opportunities for personal growth and community impact.
- Why this job: Make a real difference by amplifying the voices of families in mental health care.
- Qualifications: Empathy, confidence, and a passion for supporting families in challenging situations.
- Other info: Be part of a transformative journey in mental health services with excellent career prospects.
The predicted salary is between 36000 - 60000 £ per year.
Thank you for your interest in the CAMHS Parent / Carer Ambassador role. This pack provides you with all the information you may need to apply for this vacancy.
West London NHS Trust has grown significantly in the last two years with investment in mental health services and this growth is set to continue over the next five years. In 2019, the Trust expanded its portfolio to include community services in Ealing and beyond, through our integrated care services. We are incredibly proud that more staff than ever would recommend us as a place to work and we have seen a 28% increase in staff engagement in the national staff survey over the last 5 years.
We are on a significant journey of transformation in the quality of services provided, through greater co-production with service users and carers, and addressing long-standing inequalities. Increasingly, we are leading and collaborating closely with integrated care partnerships including working towards giving a stronger voice to some of the most vulnerable people in society.
The Parent Ambassador role at West London CAMHS has been developed in response to reports highlighting that the voices of parents and carers are often underrepresented in their young person's mental health journey. This role ensures that parents and carers are seen as active partners in their child or young person's care, with the young person at the centre of all decision-making.
As a Parent / Carer Ambassador in this community outpatient setting, you will support parents and carers to feel welcomed, heard, and informed throughout their engagement with CAMHS. You will help families understand how outpatient services operate, facilitate positive relationships between families and clinicians, and work to strengthen family involvement at all stages of care, from assessment through treatment to discharge.
You will also contribute to quality improvement initiatives and co-production opportunities that aim to enhance the experience of families accessing West London CAMHS. You will need to be empathetic, approachable, and confident - able to engage with families who may be feeling overwhelmed, confused, or uncertain about the mental health system. Your goal will be to empower them with knowledge, offer emotional support, and help embed a culture of partnership between parents, young people, and the service.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Friday 20 Feb 2026.
Parent/Carer Ambassador in Southall employer: Mental Health Foundation of New Zealand
Contact Detail:
Mental Health Foundation of New Zealand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parent/Carer Ambassador in Southall
✨Tip Number 1
Network like a pro! Reach out to current or former employees at West London NHS Trust on LinkedIn. Ask them about their experiences and any tips they might have for landing the Parent/Carer Ambassador role.
✨Tip Number 2
Prepare for the interview by understanding the mental health landscape in your area. Familiarise yourself with CAMHS services and think about how you can contribute to improving family engagement. This will show you're genuinely interested!
✨Tip Number 3
Practice your empathy skills! Role-play scenarios where you support parents and carers, helping them navigate the mental health system. This will boost your confidence and prepare you for real-life situations in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the West London NHS Trust community.
We think you need these skills to ace Parent/Carer Ambassador in Southall
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. It’s packed with clues about what we’re looking for in a Parent/Carer Ambassador. Make sure you understand the role and how your experiences align with it.
Show Your Passion: We want to see your enthusiasm for supporting families in their mental health journey. Share personal stories or experiences that highlight your empathy and commitment to making a difference. Let your passion shine through!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match our needs. Use keywords from the job description to show us you’re the perfect fit for the role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Mental Health Foundation of New Zealand
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Parent/Carer Ambassador role. Familiarise yourself with the responsibilities and how they align with the mission of West London NHS Trust. This will help you articulate how your skills and experiences make you a perfect fit.
✨Showcase Your Empathy
As this role requires a high level of empathy and understanding, prepare examples from your past experiences where you've successfully supported families or individuals in challenging situations. Highlight your ability to listen and provide emotional support, as this is crucial for the role.
✨Engage with the Community
Demonstrate your commitment to community engagement by discussing any previous work or volunteer experiences that involved collaboration with families or service users. This shows that you value co-production and are ready to strengthen family involvement in care.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, or how the Trust measures success in the Parent/Carer Ambassador role. This not only shows your interest but also helps you gauge if the role is right for you.