Program Supervisor (Wednesday 2 pm - 10 pm; Thursday - Saturday 5 pm - 1:00 am) in Great Torrington

Mental Health Connecticut (MHC) is a statewide not-for-profit provider agency that partners with individuals, their families, and the surrounding communities to create environments that support long-term health and wellness. MHC has an immediate full-time opening for a Program Supervisor within the Torrington area. This position will be responsible for providing support and supervision to the operations of the Residential Services Program that serves four women with histories of trauma and multiple long-term psychiatric hospitalisations.

Bi-Weekly Salary: $1560.00 (per 60-hour two-week pay period).

MHC offers a competitive benefit package which includes:

• Medical and Dental (Cost share of premiums split 90/10 for employee only and 80/20 for employees + dependents)
• Voluntary Vision
• Company paid Life and Long Term Disability insurance
• Employee Assistance Program (EAP)
• 403(b) Retirement Plan (company match is dollar for every dollar contributed, up to 6%)
• Generous paid time off policy including 11 agency observed holidays, sick time, vacation time, and wellness days

Program Supervisor responsibilities include:

• Oversee & supervise all direct care staff to provide effective quality, recovery-oriented services in each program across second and third shifts.
• Monitor administrative processes and requirements of assigned location(s).
• Develop and maintain schedule of staff across the program(s) to ensure appropriate coverage.
• May be required to carry a caseload and/or provide coverage, depending on program needs.
• Assure program participants are being assisted through the use of Evidence Based Practices, to effectively engage individuals in recovery ensuring their participation and satisfaction in the design, development and implementation of their personal IRPs with specific goals and objectives for ADL skills.
• Assist with determining staffing requirements, screen potential new hire candidates, conduct interviews, and participate in the selection process.
• Organize and facilitate activities or groups that may be program specific.
• Regularly supervise direct reporting staff, develop staff to maximise potential, monitor staff performance and provide input on staff performance reviews.
• Attend, facilitate, and/or participate in regularly scheduled meetings, trainings, and conferences as required.
• Approve time off requests, time cards and program expense allocations.
• Represent and implement MHC mission, vision, values, and philosophy maintaining positive and professional relationships with funders and other outside agencies.
• Monitor the safety of individuals in recovery in their residences through proper supervision of the sites ensuring the maintenance of safe and healthy facilities.
• May include conducting rounds/check-ins with housed clients.
• Available on call for consultation in emergencies or regarding imperative concerns.
• Monitor all staff training, including core trainings, development trainings and program specific trainings.
• Identify and provide emergency crisis services through immediate assessment and response in accordance with accepted crisis intervention methods and techniques.
• Ensure that participants are treated with dignity and respect in accordance with MHC policy.
• Assume leadership role in the absence of Program Manager and/or Director as needed.
• Willing and able to drive a personal vehicle locally and within the state.
• May be required to transport individuals in personal vehicle.
• Must be able to travel between programs, office, trainings, and department meetings.

Education and/or Experience:

• Bachelor’s Degree in Social Science/related field preferred, or Associate Degree plus three years of experience required.
• Familiarity with Connecticut state human service systems and related treatment requirements and mandates.
• Proficiency in Office 365 applications, including but not limited to Teams, Outlook, and SharePoint.
• Experience supervising staff in a residential program working with women who have histories with trauma and multiple long-term psychiatric hospitalisations preferred.

Certificates, Licenses, Registrations:

• Valid driver’s license, auto insurance and registration.

Mental Health Connecticut is an equal opportunity employer. All employment decisions are made without regard to race, colour, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V