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- Tasks: Provide essential admin support to the Placement Team and manage multiple tasks efficiently.
- Company: Join a compassionate team dedicated to supporting adults in need.
- Benefits: Competitive pay, career development, free meals, and flexible working options.
- Other info: Exciting opportunities for personal development and a supportive work environment.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30234 - 32798 £ per year.
The Support Services Coordinator will provide administrative support to the Placement Team. The Coordinator will be expected to complete a wide range of administrative tasks and ad-hoc project work as required. The role will require efficient and effective administration skills as well as a high level of attention to detail and the ability to manage multiple tasks.
If you are naturally hard working with good communication skills, flexible and would like the opportunity to work in a busy and varied team, then this could be the job for you!
Duties and responsibilities:- To provide administrative support within the Placement Team with incoming referrals, and existing internal transfers, admissions and discharges.
- Work with local authorities, health boards and Integrated Care Boards in relation to fees and contracts in a professional and courteous manner.
- Work with internal and external stakeholders to maintain the occupancy of all services.
- Ensure resident documents and information is kept up to date alongside all Registered Managers and Deputy Managers.
- Work collaboratively with the Finance Team on current and historical fees to ensure they are kept up to date and any changes are documented.
- Work closely with the Senior Management Team for various projects.
- To prepare and issue correspondence to external stakeholders.
- To review Tender and Framework notifications, identifying those which may be of interest to the Company and circulating to the Senior Leadership Team.
- To summarise and prepare submissions for new and refreshed Tenders and Frameworks, where submissions will be time critical.
- To review and summarise Contracts for the Senior Leadership Team and Home Managers, noting key points for action and any deadlines. To liaise with the Authority in respect of any queries.
- To provide general administrative duties, which include but are not exhaustive of:
- To take minutes at meetings, ensuring the efficient coordination of relevant documentation and agendas.
- To respond and manage incoming calls, mail and email enquiries.
- To provide reception cover duties for annual leave and holidays.
- To maintain and update internal databases/excel spreadsheets.
- To coordinate meetings and events as required.
- To provide a professional and courteous response to all internal and external stakeholders at all times.
- To proactively follow up responses and actions to support efficient coordination of the referrals and fee deficits.
- To take responsibility for personal development with the aid of attending courses, research and reading of materials as required.
- To complete other duties as required.
What MHC can offer: It is an exciting time to join MHC as our new leadership team are looking for committed individuals who will genuinely care, support and protect the adults we look after. If you have the compassion, commitment and capability to work for us, we will give you a career that you can be proud of. Through a combination of online learning, comprehensive training, coaching and a supportive environment, we’re committed to helping you flourish and deliver excellent standards of care to the people we support.
Benefits of working with us:
- Competitive pay
- Long service reward at year 5
- Career development and training
- Work place pension
- Free meals and on-site parking
- Free eye care vouchers
- Blue light card discounts
- Enhanced maternity package
- Refer a friend bonus scheme
- Flexible working with opportunities for overtime
How to apply: If you are an experienced Support Services Coordinator, or if you feel you can make a real difference to the lives of others, we want to hear from you! Please complete the short application or upload your CV. Alternatively for an informal discussion about this role you can contact the MHC Workforce Team on 01824 572020.
MHC are an equal opportunities employer and welcome applications from all who believe they fit the essential requirements for this role regardless of their race, sex, gender reassignment, marriage/civil partnership, pregnancy/maternity, disability, religion/belief, sexual orientation or age. (All successful applicants must be at least 18 years old.) We reserve the right to bring forward our closing date, without notice in the event of high volumes of interest.
Support Service Co-ordinator (Placement Team) employer: Mental Health Care UK
Contact Detail:
Mental Health Care UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Service Co-ordinator (Placement Team)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to the Placement Team. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at MHC, which is always a bonus!
We think you need these skills to ace Support Service Co-ordinator (Placement Team)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Services Coordinator role. Highlight your administrative skills and any relevant experience that shows you can handle multiple tasks efficiently.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it concise but impactful!
Showcase Your Communication Skills: Since good communication is key in this role, make sure to demonstrate your ability to communicate clearly in your application. Whether it's through your writing style or examples of past experiences, let us see your skills in action.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mental Health Care UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Services Coordinator role. Familiarise yourself with the key responsibilities, such as managing administrative tasks and liaising with stakeholders. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
Since this role involves working with various internal and external stakeholders, be prepared to discuss your communication style. Share examples of how you've effectively communicated in past roles, especially in busy environments. This will highlight your ability to maintain professionalism under pressure.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. Bring examples of how you've successfully managed multiple tasks while ensuring accuracy. You might even want to mention specific tools or methods you use to stay organised, like spreadsheets or project management software.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, or the company culture. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.